- Pearson (Frankfort, KY)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Frankfort, KY)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- GE Appliances, a Haier company (Louisville, KY)
- …and develop a high-performing Customer Success team with expertise in quality, technical service , customer support , training, and parts operations. ... service operations including warranty claims, spare parts availability, technical support , and training delivery. + Develop...**Basic Qualifications:** + 12+ years of leadership experience in customer success, service , or support … more
- Cognizant (Louisville, KY)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Winland Foods (Buckner, KY)
- …responsibilities to meet plant objectives in safety, quality, cost, and customer service . + Provide technical support for efficient troubleshooting / ... the Production Areas. + Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company. + Ability to… more
- Medtronic (Louisville, KY)
- …(FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, ... minimum of 4 years** **of clinical field service , technical internship or clinical customer support experience.** **Level IV** **: Requires minimum of… more
- Oracle (Frankfort, KY)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Frankfort, KY)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Resideo (Louisville, KY)
- Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional ... of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide… more
- Resideo (Louisville, KY)
- … Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support , and service needs for Control4 in addition to a ... Reporting to a Technical Support Supervisor, the Technical...English communication skills, both verbal and written, with a customer -first mindset. **WE VALUE:** + Control4 Automation Programmer certification… more
- TEKsystems (Frankfort, KY)
- …and software troubleshooting experience Skills Windows 10, Troubleshooting, Technical support , Desktop, Customer service , Deployment, Office 365, ... Call center support Top Skills Details Windows 10,Troubleshooting, Technical support ,Desktop, Customer service ,Deployment,Office… more
- Pearson (Frankfort, KY)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- BAE Systems (Louisville, KY)
- …a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to ... devices, and coordinate and track end-user and common device service handoffs. As a technical expert, you...based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117795BR** EEO Career Site… more
- Waystar (Louisville, KY)
- …Proactive problem identification, communication and resolution are essential in providing superior customer support . The Technical Analyst must maintain a ... layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R1893 more
- Waystar (Louisville, KY)
- …layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R2730 ... Operations Specialist, you will serve as a tier 2 support specialist, working from an active case queue to...specialist, working from an active case queue to resolve technical issues, managing client requests, and ensuring the accurate… more
- Oracle (Frankfort, KY)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Frankfort, KY)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more