- ManpowerGroup (Louisville, KY)
- Our client, a leading organization in the hospitality industry, is seeking an IT Help Desk professional to join their dynamic team. As an IT Help ... attitude, which will align successfully within the organization. **Job Title:** IT Help Desk **Location:** Remote (Louisville, KY) **What's the Job?**… more
- Insight Global (Louisville, KY)
- …Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. ... This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and… more
- Robert Half Technology (Louisville, KY)
- …compliance, and HIPAA guidelines at all times Requirements Requirements: + 1-2 years of IT support or help desk experience preferred + Experience imaging ... organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for… more
- GovCIO (Frankfort, KY)
- …such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + ... issues. + Be accountable, punctual, and ready to take help desk calls at the start of...Knowledge of medical terminology or prior experience in healthcare IT support. + Prior military service and/or experience working… more
- Waystar (Louisville, KY)
- …asset tracking and inventory management. **WHAT YOU'LL NEED** + 2+ years of experience in IT Help Desk or end-user support roles. + Strong troubleshooting ... **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior-level Tier 1...technician who serves as a technical leader within the Help Desk team. This role focuses on… more
- IT Concepts (Louisville, KY)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates ... optimal operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing… more
- GovCIO (Frankfort, KY)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... 8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required to ... Required Skills and Experience + Minimum 2 years of IT work experience + Strong understanding of troubleshooting ...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Frankfort, KY)
- …across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to ... + **Collaboration & Customer Support** + Work with service desk and IT support teams to resolve...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Frankfort, KY)
- …years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with comparable application ... EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). This position… more
- Pearson (Frankfort, KY)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of… more
- GovCIO (Frankfort, KY)
- …support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System + Master all ... **Qualifications** + Bachelor's with 5 - 8 years of IT business analysis experience (or commensurate experience) + 3+...analysis experience (or commensurate experience) + 3+ years' experience Help Desk Support. This experience can be… more
- PPL Corporation (Louisville, KY)
- …for suppliers contacting the company through the supplier inquiry and supply chain help desk mailboxes, escalating where necessary. + All other duties and ... for suppliers contacting the company through the supplier inquiry and supply chain help desk mailboxes, escalating where necessary. + All other duties and… more
- Insight Global (Charlestown, IN)
- …AI concepts and tradeoffs to non-technical audiences Experience collaborating with cross-functional IT teams such as security, IAM, service desk , or training ... decisions, and long-term investment priorities. This role collaborates closely with IT service teams including cloud enablement, identity and access management… more
- Deloitte (Louisville, KY)
- …to mitigation recommendations to leadership.Additional responsibilities are as follows: Deal Desk Support, Contracting and Negotiations + Assist with deal desk ... and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and...Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered… more
- GovCIO (Frankfort, KY)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by...can't do it alone. We need great people to help us do great things - for our customers,… more
- ReSource Pro (Louisville, KY)
- …security related tasks, projects, and initiatives + Perform Tier 3 assistance to other help desk staff to resolve more complex issues. This includes Desktop, ... responsible for leading top-level technical escalations across the existing IT team while supporting and maintaining both on-premises and...and Tier 3 Technology projects with support from the IT Manager; Leverage knowledge and IT expertise… more
- Datavant (Frankfort, KY)
- …end-user services functions, including desktop operations, onsite support, service desk governance, and global managed services delivery, ensuring consistent, ... reducing friction in day-to-day technology use. + Collaborate with IT , Security, Engineering, Facilities, and People teams to ensure...to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment… more
- St. George Tanaq Corporation (Frankfort, KY)
- …(TMS) delivers professional, scientific, and technical services and information technology ( IT ) solutions to federal agencies in the health, agriculture, technology, ... and other project team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design, testing and acceptance… more