- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Vistra (Sayreville, NJ)
- …members. **Job Description** **Job Summary** + Provide Protection and Control (P&C) leadership, P&C Subject Matter Expert ( SME ) and support for Fossil ... that are currently available and apply online. **Job Summary** Protection and Control Supervisor responsible for leading a team of P&C Technicians in supporting the… more
- Cayuse Holdings (Trenton, NJ)
- …training through shadowing opportunities and explanation of work processes. + Act as a subject matter expert for supported products and processes. + Acts ... or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +...equivalent work experience in a related field. + Previous supervisor experience in a call center environment… more