- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Prime Therapeutics (Trenton, NJ)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- United Site Services (Old Bridge, NJ)
- …excellence in every aspect of our business. **Primary Purpose** The Quality Assurance Specialist is responsible for ensuring consistent service quality ... sales, and field service teams to resolve customer concerns related to service quality...to meet organizational goals. * Support company-wide initiatives for quality assurance , training, or service … more
- New York State Civil Service (New York, NY)
- …No Agency Information Technology Services, Office of Title Technology Analyst 2 ( Quality Assurance ) - Project Assistant Occupational Category IT Engineering, ... the direction of the Information Technology Architect 2, the Technology Analyst 2 ( Quality Assurance ) will be responsible for testing, analyzing, and ensuring… more
- Robert Half Office Team (Woodbridge, NJ)
- …guidance and assistance to team members on quality -related matters. * Coordinate with customer service and call center teams to address quality concerns ... Description We are looking for a dedicated Quality Assurance Specialist to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- TTEC (Trenton, NJ)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …311 and other city agencies; assist in coordination of quality assurance initiatives across multiple customer service channels; use computer-based ... candidate will serve as an Assistant Quality Assurance Associate reporting to the 311 Customer Service Center. Responsibilities will include: Assist in… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …Facebook, Instagram and YouTube. DCWP's Licensing Divisions seeks a Clerical Associate / Quality Assurance Specialist to join its Quality Assurance ... renewal instructions, updated supplemental forms, etc.) to make them more efficient and customer service oriented; - Coordinating with the Assistant Director to… more
- Cardinal Health (Trenton, NJ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (New York, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- City of New York (New York, NY)
- …well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...as well as actions taken. - Collaborate with the Quality Assurance team to identify training needs… more
- CVS Health (Manalapan, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Wolters Kluwer (New York, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- TTEC (Trenton, NJ)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Trenton, NJ)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Trenton, NJ)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more