- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- CompuCom (Trenton, NJ)
- …ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will ... be instrumental in designing scalable and efficient solutions that drive IT operations , automation, and service delivery across the enterprise. The Senior ServiceNow… more
- Wells Fargo (Iselin, NJ)
- …this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the Wealth & Investment ... AI technologies. This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization, leveraging Wells Fargo approved AI… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- Guardian Life (Holmdel, NJ)
- …Change & Release Management to join our team! **You Are:** + Seasoned ITSM professional dedicated to maintaining seamless technology operations and minimizing ... + Partner with multi-functional teams to ensure alignment of ITSM processes with overall business objectives. + Monitor key...Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and effectiveness… more
- RWJBarnabas Health (Oceanport, NJ)
- …healthcare operations . This senior role requires deep expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management (HAM), and CMDB. ... JavaScript, SQL, HTML, and CSS. + Knowledge of ITIL Processes. + Expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management, and CMDB. + Deep… more
- Bristol Myers Squibb (Princeton, NJ)
- …Summary:** The Associate Director, Digital Capability Management, Storage Integration and Operations plays a strategic and technical leadership role, focusing on the ... full lifecycle of enterprise data quality, management, and storage operations . The individual will be responsible for defining and operationalizing robust data… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Merck (Trenton, NJ)
- …ADX-but without owning them. + Guide standards for how automation interacts with ITSM , detection engines, identity systems, and risk scoring frameworks. + Serve as ... in a federated environment. **Preferred Qualifications** + Familiarity with ITSM workflows, CMDB, detection logic, and risk-based prioritization. + Experience… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Ryder System (Trenton, NJ)
- …This individual will collaborate with Enterprise Architecture, Security, and IT Operations to ensure infrastructure designs align with business goals, compliance ... Perform other duties as assigned to support enterprise IT strategy and operations . **Skills and Competencies** + **VMware Expertise** : Deep hands-on experience with… more
- RWJBarnabas Health (Oceanport, NJ)
- …Works under the general direction of executive IT&S leadership. Managed the day-to-day operations of field service managers and field services analysts to ensure ... operations are running smoothly and efficiently. Qualifications: Required: +...critical IT issues affecting the organization + Experience utilizing ITSM tools (ie, Remedy, ServiceNow, Ivanti, SCCM, etc.) +… more
- Lincoln Financial (Trenton, NJ)
- …Tier 4 support for Application Registration (Oauth/OIDC)/Enterprise Application Registration (SAM) operations as needed. + Work closely with Security and Enterprise ... security and operational efficiency. + Collaborate with Managed Service Providers (MSPs) operations support and provide support to the team. + Create and maintain… more
- Deloitte (New York, NY)
- …defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations , and leading the selection, deployment, and ongoing management of ... risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. + Design and implement enterprise… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- SHI (Somerset, NJ)
- …and innovation. The Application Support Manager will report to the Director of IT Operations . This position will report to the Somerset NJ (HQ) office on a hybrid ... SaaS + Participate and assist with defining needs and enhancements with our ITSM tools. + Develop and implement robust IT application support processes and… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations , develops strategic plans, and manages resources to optimize processes and ... 22301, NIST, ITIL, etc.)** **Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.** **Certifications : MBCI/CBCP… more