- GovCIO (Harrisburg, PA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Zurich NA (Harrisburg, PA)
- … service desk performance reporting and analysis and acts as deputy for service desk manager . + Business Travel, as required + Extended Hours during ... Application Support Center Manager 129848 Zurich North America is hiring an...Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Select Medical (Mechanicsburg, PA)
- … staff member for resolution. The Support Specialist I reports to the Help Desk Manager . The Support Specialist I is challenged with handling the interaction ... The Support Specialist is responsible for delivering quality customer service by providing a single point of contact to...enterprise-wide; strategize and define remediation plan with the Help Desk Manager and execute accordingly. + Participate… more
- Cayuse Holdings (Harrisburg, PA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Harrisburg, PA)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Extra Space Storage (Harrisburg, PA)
- …location is closed on Sundays. -Starting Pay Range $17.00-$18.50/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Camping World (Harrisburg, PA)
- Camping World is seeking a **Finance & Insurance Manager ** to join our growing team. Are you working long hours in your current Finance & Insurance role or do not ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- GovCIO (Harrisburg, PA)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- Pearson (Harrisburg, PA)
- …and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position ... Customer Support department is part of the Pearson Global Service and Support team and serves as the primary...detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls… more
- GovCIO (Harrisburg, PA)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- ENFRA (Harrisburg, PA)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- H&R Block (Harrisburg, PA)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- Datavant (Harrisburg, PA)
- …accuracy and providing customers with the highest quality product and customer service . Associate must at all times safeguard and protect the patient's right ... cost covered - Full-time, Mo-Fri 7:30 am-4:00pm - Front desk processing medical records requests - Full benefits: PTO,...have valid DLWhat We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office,… more
- Fresenius Medical Center (Harrisburg, PA)
- …ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education ... can be made. + Day to day work includes desk and personal computer work and interaction with patients,...+ Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all… more
- GovCIO (Harrisburg, PA)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pearson (Harrisburg, PA)
- …+ Keep current with development of new system features + Work with manager to implement products and processes to increase Family Technical Support team efficiencies ... as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional… more
- Pacific Northwest National Laboratory (Harrisburg, PA)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Oracle (Harrisburg, PA)
- …both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk . Disclaimer: **Certain US customer or client-facing ... of escalation for onsite installation team. **Responsibilities** Manages Implementation Service deliverables throughout installation project including milestones and project… more
- St. George Tanaq Corporation (Harrisburg, PA)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more