- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- RKON (Chicago, IL)
- …third parties. Recruiters, please do not contact. Responsibilities Include: + Provides world class customer service by acting as a customer advocate with a ... ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ...pursue a long-term career in IT, and a strong customer service background. + Excellent teamwork, communications… more
- Brunswick (Mettawa, IL)
- …to perform all functions of the CSR I position on a consistent basis. + Respond to Tier 2 customer service calls, assess the situation, make program ... multiple OEM files consistently monthly, billing and collecting/applying payment. + Assist customer service representatives with training as needed. + Assist in… more
- DriveTime (Lombard, IL)
- …OR equivalent experience.** + **3+ years of related work experience** such as customer service , sales, or retail industry. + **Valid driver's license** and ... to any and all changes in processes: Phase 1: Customer Engagement and Experience Phase 2 : Inventory...amount of insurance premiums to ensure our employees receive top- tier healthcare coverage. + **But Wait, There's More.** 401(K),… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a ** Customer Success Manager** to grow and retain primary and key accounts. In this role, your primary objective is to ensure customers derive ... you will develop strategic relationships, expand solutions, and ensure overall customer satisfaction. You'll achieve this by cultivating trust, aligning with… more
- CH Robinson (Chicago, IL)
- …team. In this role, you will be responsible for executing Robinson Managed Solutions' Service Delivery strategy for an assigned customer or customer ... portfolio, in alignment with customer expectations and service level agreements (SLAs). This includes overseeing Service...considered + Minimum of 5 years in operations and/or customer -facing roles + Minimum of 2 years… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies.… more
- CoreSite (Chicago, IL)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... pm - 6:30 am, Wednesday, Thursday & Sunday A Tier III technician will be responsible for day to...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- Reyes Holdings (Chicago, IL)
- …both with and without supplier participation. + Plan and execute regular business reviews with Tier 1 and Tier 2 retailer partners to identify areas of ... annual business plan goals and objectives. + Drive detailed customer level planning and gap closing initiatives to ensure...efforts at store level to execute critical programming and Tier 1 retailers. + Other projects or duties as… more
- Amazon (Chicago, IL)
- …success, building mind share and driving broad use of Amazon's utility computing services with Tier 2 & Tier 3 financial services organizations. The ideal ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- TEKsystems (Waukegan, IL)
- …passion for delivering exceptional customer service . Key Responsibilities + Provide Tier 1 and Tier 2 desktop support for Windows 10/11 environments, ... ITSM platforms + Excellent verbal and written communication skills + Strong customer service orientation with a proactive and adaptable mindset + Ability to work… more
- Sprinklr (Chicago, IL)
- …in (1) Value Consulting/ Value Engineering with a leading software vendor and/or ( 2 ) a top tier management consulting firmwith exposure to front-office processes ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- United Airlines (Chicago, IL)
- …begin with 6.5 weeklong training in Houston, TX learning United safety and customer service standards. Following the successful completion of this training, we ... goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with...of college preferred + At least one year of customer service experience in the service… more
- GovCIO (Hines, IL)
- …dedicated monitoring tools and processes as well as assisting with customer reported connectivity issues. + Maintains operational and security capabilities of ... network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help...degree in Computer Science or related technical field with 0- 2 years of experience. 5 years of additional experience… more
- WTW (Chicago, IL)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise...delivery and provides a reference for future troubleshooting. + ** Customer Service :** Deliver exceptional customer … more
- Kyndryl (Chicago, IL)
- …Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- BP Americas, Inc. (Chicago, IL)
- …with a growth and strategic demeanor to help us continue to build the top tier convenience retail chain of the future **Key Accountabilities:** + Plan and oversee a ... company standards. + Work with Procurement team to handle service contracts, negotiate pricing, and evaluate vendor performance. +...contracts. + Act as primary point of contact for customer concerns related to site maintenance issues. + Intervene… more
- Kyndryl (Chicago, IL)
- …project moving. + Provide final sign-off for projects. Serve as an escalation resource for Tier 2 & 3 issues. **Your Future at Kyndryl** Every position at ... Transformation programs to include the transformation of Workday capabilities, Service Now enhancements and Payroll transformation. In this role,...if you are hired to work at a client, customer , or partner location, you may be required to… more
- Insight Global (Buffalo Grove, IL)
- …suite of systems includes multiple applications including, but not limited, to the Tier 1 systems for the Meritain business. The Sr Development Engineer will partner ... individual will play an important role in interfacing with customer and work with the team for the successful...4+ years software development and requirement analysis, design experience 2 + years of development experience for projects delivered via… more
- CH Robinson (Chicago, IL)
- …Office Suite of programs + Effective and flexible communication skills + Strong customer service and interpersonal skills + Critical thinking skills and ... customers. As a Collections Representative, you will manage a portfolio of customer accounts, investigate and resolve invoice discrepancies, and play a key role… more