- ASM Research, An Accenture Federal Services Company (Madison, WI)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- Molina Healthcare (Madison, WI)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert...healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or… more
- Cardinal Health (Madison, WI)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Madison, WI)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Cardinal Health (Madison, WI)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- Cardinal Health (Madison, WI)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Concentrix (Madison, WI)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... for you! As a remote Customer Service Representative , you'll join...referring them to published materials, secondary sources, or more senior staff. + The ability to de-escalate situations and… more
- Molina Healthcare (Madison, WI)
- …Molina healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** This role serves as the primary ... policies and procedures while achieving the highest level of customer service . + Conducts regular provider site...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more
- Capital One (Madison, WI)
- …robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify ... Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business… more
- City National Bank (Madison, WI)
- …and referrals from existing customers, providing the CNB exemplary level of service , identifying and promoting solutions to customer needs, and maintaining ... *RELATIONSHIP MANAGER SENIOR CB* WHAT IS THE OPPORTUNITY? Develops and...of product solutions to client needs. Provides responsive, quality service . Approves transactions within delegated authority. Manages overall relationship… more
- SolomonEdwards (Madison, WI)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more
- Google (Madison, WI)
- Senior Software Engineer _corporate_fare_ Google _place_ Madison, WI, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team ... fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an...of issues and the impact on hardware, network, or service operations and quality. Information collected and processed as… more
- Oracle (Madison, WI)
- …OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering ... layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to … more
- Medtronic (Madison, WI)
- …or exceed sales goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in partnership with Account ... Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products....the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates better than average understanding of military ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to… more
- Lumen (Madison, WI)
- …**The Role** Provide technical direction and definition of Lumen's Network as a Service (NaaS) implementation across a broad range of network and applications. This ... development methodologies. This role will serve as a primary representative for a product's implementation on the network automation...external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute… more
- Kraus-Anderson (Madison, WI)
- …and meet deadlines, while maintaining a positive attitude and providing exemplary customer service + Ability to use time productively, maximize efficiency ... Travel 25-75%; depending on job **Physical Demands:** The physical demands described are representative of those that must be met by any employee to successfully… more
- Wolters Kluwer (Madison, WI)
- …needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic ... month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy and… more
- Ryder System (Madison, WI)
- …relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business + Leads and ... handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a… more
- PCI Pharma Services (Madison, WI)
- …deadlines in a fast-paced team environment is required + Strong internal customer service /people skills are required. + Excellent professional verbal, written ... and organizational risks; escalate key risks and issues to manufacturing senior management and cross-functional support teams + Ensure manufacturing instruction set… more