- Dana-Farber Cancer Institute (Boston, MA)
- …and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for ... Brigham and Women's International Office teams the International Patient Concierge provides exceptional customer service, and maintains language appropriate… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Securitas plays an essential role for our clients and in society. The Concierge Officer position helps maintain a safe and secure environment for our clients ... pertaining to personnel, visitors, and the area. Frequently our Concierge Officers will provide customer service and information to...define who we are and guide our actions. The Concierge Officer is a public facing, customer service driven… more
- Sunrise Senior Living (Newton, MA)
- …place Sunrise is to be a part of.** **Job ID** 2025-233953 **JOB OVERVIEW** The Concierge is often the initial contact and first impression that many people have of ... Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and...and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those… more
- Coinbase (Boston, MA)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an… more
- Robert Half Office Team (Cambridge, MA)
- Description We are looking for a motivated Concierge 3 to join our team on a contract basis in Cambridge, Massachusetts. In this role, you will serve as the first ... point of contact for visitors and employees, ensuring a welcoming and seamless experience within the workplace. Your responsibilities will include managing guest services, providing exceptional customer support, and assisting with building operations to create… more
- Nordstrom (Westwood, MA)
- …The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping ... customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process. A day in the… more
- UKG (Boston, MA)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- CBRE (Boston, MA)
- …equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... communities that matter the most. Host's scalable product suite includes concierge -quality services provided by talented CBRE "hosts"; world-class customer service… more
- Pinkerton (Boston, MA)
- …experts. The Agent will perform a variety of assignments including concierge -level, residential, or event security, response services, basic driving, and ... values of integrity, vigilance, and excellence. + Provide the client with concierge -level security at the company location and/or events. + Deescalate tense… more
- Pinkerton (Boston, MA)
- …experts. The Agent will perform a variety of assignments including concierge -level, residential, or event security, response services, basic driving, and ... values of integrity, vigilance, and excellence. + Provide the client with concierge -level security at the company location and/or events. + Deescalate tense… more
- Coinbase (Boston, MA)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Nanobiosym, Inc. (Cambridge, MA)
- …care facilities, pharmacies, employers, senior living communities, telehealth platforms, concierge medicine practices, and the direct-to-consumer (DTC) market both ... execute a robust national sales and partnership strategy. + Expand telehealth, concierge medicine, and DTC testing partnerships nationwide. + Drive top-line revenue… more
- SHI (Boston, MA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Boston, MA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Boston, MA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- FREEMAN (Boston, MA)
- …applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite. + Must have ability to complete online reports, printing, posting, ... running inquiries and data entry. **What We Offer** Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may… more
- General Motors (Boston, MA)
- …improve efficiency and resolution times. This includes partnering with the EV Concierge , One CRM/CRM2 teams, central functional GM teams, and Home Energy ... Consultants. + Serve as an escalation point for the CX journey, packaging up critical customer issues and ensuring cross-functional alignment and timely resolution. + Build and manage robust feedback loops, ensuring customer insights are categorized,… more
- Dana-Farber Cancer Institute (Boston, MA)
- …general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high ... level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff. Located in… more
- Omni Hotels (Boston, MA)
- …requests. They work closely with all hotel departments especially our Concierge , Bell-Door and Ideal Services teams. Responsibilities + Process guest check-ins ... and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to guest inquiries and provide appropriate responses + Set up accurate accounts for each guest checking in according to their preferences (room… more
- SHI (Boston, MA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more