- Aaron's Inc (Lowell, MA)
- ** Customer Accounts Manager ** The...company standards for collections and lease renewals. As a Customer Account Manager , you will ... drive the success of our stores by leading the customer accounts department with the primary goal...of job functions at the direction of the General Manager . **Skills for Success** Customer Account… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts… more
- General Motors (Boston, MA)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products ... about GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- SAP (Burlington, MA)
- …a team that wants you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management (BTM) Suite, with a ... responsibilities as you both have a dedicated set of accounts , as well as play a pivotal role in...of thinking to the team. Internally, as a Digital Customer Success Manager , you play a critical… more
- UKG (Boston, MA)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you ... Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in… more
- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer Success ... Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact between Rubrik...The CEM functions as an extension of the Sales Account Team, and partners with the customer … more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... Account Team to actively engage with and retain customer relationships. + Responsible for technical account ...retain customer relationships. + Responsible for technical account planning and ongoing technical management of specific … more
- SAP (Burlington, MA)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within… more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... this role, you will manage a portfolio of client accounts and work closely with them to design and...optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving… more
- JPMorgan Chase (Boston, MA)
- … customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core contributor, ... product adoption, expansion, and retention to maintain a healthy customer base. + Conduct regular account meetings...a healthy customer base. + Conduct regular account meetings to share best practices, demonstrate key product… more
- FranklinCovey (Boston, MA)
- …streamline processes, align metrics, and identify opportunities for growth within existing customer accounts . + **Document and refine sales processes and ... institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations &… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... customer satisfaction, retention, and growth across all accounts . This role combines strategic leadership, operational oversight, and...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- ISC2 (Boston, MA)
- …Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts . You will ensure ... seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Google (Cambridge, MA)
- Senior Account Manager , Large Customer Sales, Lead Generation _corporate_fare_ Google _place_ Cambridge, MA, USA **Mid** Experience driving progress, solving ... Experience optimizing and troubleshooting products or services. + Experience in a customer -facing consulting or business role. **About the job** Businesses of all… more
- Nelnet (Boston, MA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... Needs Assessment. This position works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices… more
- MongoDB (Boston, MA)
- …will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers [TAM], ... Customer Success team members (CSMs) aligned to the account . This role will serve as the primary post-sale...track record of delivering high net retention and growing accounts by discovering new business case and opportunities to… more
- EMCOR Group (West Groton, MA)
- …delivery and will be serving as the primary account contact between the customer 's representative and BTE + Project Manager will be assigned on a dedicated ... basis to the customer . Project Manager will have full authority to direct services and supervise customer staff with client's approval as required to… more
- Extra Space Storage (Readville, MA)
- …in-person and phone interactions, presenting a structured sales process, and managing customer accounts . Extra Space Storage is the **largest** **self-storage ... options with up to a $1k annual Health Savings Account employer contribution . + EXTRAHealthy Wellness Program with...Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate,… more
- EBSCO Information Services (Boston, MA)
- …technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success plan, ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the… more
- AutoZone, Inc. (Woburn, MA)
- …standards in the absence of the Store Manager or Commercial Sales Manager . + ** Customer Service Leadership** - Ensure customers receive WOW! service, resolve ... **Job Description** AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their… more