- Wolters Kluwer (Waltham, MA)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Verndale (Boston, MA)
- About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The Client Success Director (CSD), ... also providing leadership, coaching, and escalation support for the broader Client Success team. Partnering closely with the Practice Lead, Solution Consultants, and… more
- Capital One (Boston, MA)
- Director , Strategic Customer Development - Business Cards & Payments (Remote-Eligible) ** Director , Strategic Customer Development** **Level: Director ... humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit....**Summary of Role:** We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead… more
- UKG (Boston, MA)
- …scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- UKG (Boston, MA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the… more
- Clean Harbors (Norwell, MA)
- Clean Harbors is seeking to hire a Director of Customer Service located in Norwell, MA. The Director of Customer Service will be responsible for ... call center, ensuring optimal performance, and driving improvements in efficiency and customer satisfaction. This leadership role requires a strategic thinker with a… more
- Verint Systems, Inc. (Boston, MA)
- …and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director , Sales Director and senior Technical ... Fargo technical IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for… more
- Boston University (Boston, MA)
- …manages up to 30 student employees per semester alongside the Senior Assistant Director for Visitor Experience. This role provides customer service support to ... **Assistant Director of Visitor Experience, Enrollment, Undergraduate Admissions** **Job... for Visitor Experience primary duties include: + Providing customer service assistance in-person and over the phone to… more
- Sunrise Senior Living (Swampscott, MA)
- …The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial ... and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values,...the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model… more
- Dodge Construction Network (Boston, MA)
- …testimonials, reviews, case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build advocacy programs ... Senior Director , Product Marketing Location: Remote, United States **Description**...that turn customer success into brand success ...that turn customer success into brand success + Lead initiatives… more
- RTX Corporation (Boston, MA)
- …expertise in capture events, support Acquisition Reform task force actions, and customer influence and shaping. The Associate Director regularly presents ... Raytheon is seeking a Capture and Proposal Support Associate Director . The Associate Director duties include guiding...plans for pre-RFP positioning / shaping, especially with USAF customer . As part of the Requirements & Capabilities (R&C)… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …to the Assistant Vice President, Integrated Philanthropy Marketing, the Director , Philanthropy Marketing Strategy and Account Management provides leadership and ... to the fundraising teams in concert with account team members. The Director will ensure that the account management teams deliver high-quality, creative, strategic,… more
- Forrester (Cambridge, MA)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... Account Director anticipates client needs; understands what drives their success ; challenges them to think differently; and provides highly valued business… more
- CBRE (Boston, MA)
- Business Development Director (Facilities Management)- Boston, MA Job ID 217645 Posted 01-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest ... - United States of America **The sales territory for this (BDD) Business Development Director will cover MA,VT, NH, CT, and upstate NY.** **The BDD will be based… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance Position Summary: The Director of Provider Relations leads the strategic vision and operational execution of provider ... network performance, and ensuring compliance with regulatory standards. The Director drives initiatives that enhance operational engagement, member access, provider… more
- Sumitomo Pharma (Boston, MA)
- …qualified, highly motivated, experienced individual for the position of **Regional Sales Director , Prostate Cancer - Northeast.** The position reports to the Senior ... Area Sales Director . **The location of the position is field based....and business planning models. + Effectively assures the continued success of Orgovyx and maximize the achievement of regional… more
- DataRobot (Boston, MA)
- …collaboration: Partner closely with Sales on new business opportunities, and with Customer Success , Product, and Marketing to deliver a seamless, high-value ... and net-new sales by leveraging a deep understanding of customer AI strategies. The Director partners cross-functionally.../ Minimum Qualifications:** + 10+ years in account management, customer success , or sales leadership, including 3+… more
- Staples (Framingham, MA)
- …experience with significant Omni focus (site + store integration). . Demonstrated success leading large-scale customer experience or digital product initiatives. ... The **_Director, Digital Customer Experience (Digital CX)_** leads a team of...optimization through analytics, testing, and data-driven decision making. The Director must balance creativity and empathy with rigor and… more
- Taiho Oncology (Boston, MA)
- …key oncology customers and accounts in the Northeast region to drive business success . The Regional Business Director will reside within the Northeast Region. ... who work relentlessly to help execute our mission. Taiho's success is founded on ensuring we always act with...team at Taiho Oncology Inc. As a Regional Business Director (RBD), you will play a crucial role in… more