- Towne Park (Boston, MA)
- …we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new ... be subject to a specific plan or program terms. **SUMMARY** The Associate Manager is responsible for ensuring high levels of client, customer and associate… more
- Beth Israel Lahey Health (Needham, MA)
- …Director, Patient Safety & Risk Management, the Patient Relations and Safety Manager , in collaboration with Practice Managers, coordinates, ... and facilitates resolution of patient complaints. The Patient Relations and Safety Manager acts as liaison between the patients and the… more
- Beth Israel Lahey Health (Beverly, MA)
- …and the Anna Jaques hospitals reports to the Executive Director of Quality and Patient Safety , and is responsible for Patient Experience measurement and ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...goals. Establishes priorities based on improved outcomes of care, patient experience, patient safety , health… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Patient -Family Relations Program Manager I is an integral member of the Department of Quality and Patient Safety (QPS) at Dana-Farber Cancer ... pediatric populations, the Program Manager supports the Office of Patient /Family Relations in compassionately liaising among patients, families, and staff.… more
- Beth Israel Lahey Health (Danvers, MA)
- …their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient ... their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient … more
- Beth Israel Lahey Health (Cambridge, MA)
- …BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an ... a pleasant patient experience. 7. Responds to patient concerns and potential patient safety...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Burlington, MA)
- …Responsibilities . Under the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response to all patient ... and mitigate expectations to promote satisfaction, ensure quality and safety , and patient experience of care ....with complaints that can be resolved immediately by the manager and assist with service recovery efforts . Maintains… more
- Compass Group, North America (Boston, MA)
- …Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory ... EVS. Learn more at www.Crothall.com . **ENVIRONMENTAL SERVICES MANAGER IN TRAINING** ROLE DESCRIPTION WE ARE a family of companies delivering the best in food,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... innovative lifesaving products and software solutions to EMS, hospital, public safety , and military customers globally. Products include AEDs, trauma kits,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... innovative lifesaving products and software solutions to EMS, hospital, public safety , and military customers globally. Products include AEDs, trauma kits,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... innovative lifesaving products and software solutions to EMS, hospital, public safety , and military customers globally. Products include AEDs, trauma kits,… more
- East Boston Neighborhood Health Center (Revere, MA)
- …and empathy and ensuring accountability + Consistently demonstrate a commitment to patient care, employee engagement, and community relations + Facilitate ... needs of our communities + Enhance the quality, access, safety , and efficiency of patient services and...or university + Understands and is passionately committed to patient care, employee engagement, and community relations … more
- CVS Health (Medford, MA)
- …principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and ... safety guardrails at every workstation + Assumes Pharmacy Manager 's day-to-day duties when serving as the only or...Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team… more
- State of Massachusetts (Boston, MA)
- …and actions taken to improve care. * Contributes to effective interpersonal and community relations to ensure the quality of patient care, to promote a ... DOC/DD or DDS), under the direction of the nurse manager . The incumbent provides leadership and supervision in organizing...provides leadership and supervision in organizing the delivery of patient care as team leader/charge nurse in absence of… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. + Upholds safety policies, practices, and ... you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential...procedures, including safety , fire safety , electrical safety , proper body mechanics and… more
- Beth Israel Lahey Health (Burlington, MA)
- …quality and performance standards for all facets of the practices, and monitoring patient and staff satisfaction to ensure high quality, patient -centric care is ... of the ambulatory clinics and manages staff including nurse/operations manager , administrative and nurse supervisors and other application divisional management… more
- Fenway Health (Boston, MA)
- …of patient and client confidentiality + Adheres to established safety policies, procedures, and precautions; identifies potential or actual unsafe situations in ... providers, primary care teams, and other agencies to improve patient care and outcomes. Under the direction of the... care and outcomes. Under the direction of the manager of Behavioral Health Integrated Services, the CHW will… more
- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** Job Summary: The Public Safety Police Officer works under the direct supervision of the Public Safety ... conjunction with and under the direction of the Police Sergeants, the Public Safety Police Officer is responsible for ensuring work is performed according to… more
- Tufts Medicine (Lowell, MA)
- …holiday is required **Job Overview** Under the direction of the Supervisor/Site Manager , this position performs a variety of housekeeping and administrative tasks ... inspections, coordinating scheduled floor care, shift lineup coverage, inter-department customer relations , and supervision of bed tracking. This position will also… more
- Tufts Medicine (Boston, MA)
- …conjunction with the Chair and Administrative Director, investigation of patient relations concerns. + In conjunction with clinical manager and nursing ... + When necessary, proctoring and/or monitoring of a physician's performance. + Patient safety and quality assurance of clinical services with development… more
