- Amazon (Seattle, WA)
- …operating in places without reliable connectivity. We're looking for a dynamic Senior Program Manager to join our Customer Service (CS) team and help ... shape an extraordinary customer experience. In this exciting global role, you'll be...of conduct). A day in the life As a Senior Program Manager for Kuiper… more
- Amazon (Bellevue, WA)
- …ensure our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience, you will be the end-to-end ... and broad understanding of company systems/technologies relevant to your program domain. - Proactively identifying, prioritizing, and tackling intrinsically hard… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) ... Alexa) to support the launch roadmap, establish mechanisms and goals to monitor customer sentiment, and drive defect elimination to improve the customer … more
- Amazon (Seattle, WA)
- …streamline launch preparations and readiness. A day in the life As a Program Manager for Run of Business in our Customer Engagement Technology team, your day ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...Our team is looking for a talented and experienced Program Manager to coordinate CET global programs… more
- Nordstrom (Seattle, WA)
- Job Description The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a combination of technical expertise, strategic thinking, ... from inception through delivery, ensuring alignment with Nordstrom's strategic goals. The Senior Technical Program Manager partners with business and… more
- Amazon (Seattle, WA)
- …Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will have ... They will have a deep understanding and perspective on customer service strategy and lead the design of concessions...you may need to flex and operate as a program manager one day, a product owner… more
- Amazon (Seattle, WA)
- …is interested in building an innovative service that leverages Amazon Global Customer Service's (CS) capability and technology platforms to provide a ground breaking ... for cross business line customers. These customers include Cross border shopping, Customer Service by Amazon for Marketplace Fulfillment Network (MFN) Sellers, and… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... to improve the customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...used to drive multi-million dollar businesses and reporting to senior leadership - Experience in technical program … more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Amazon (Redmond, WA)
- …devices installed at Kuiper end customer 's locations (homes, businesses, etc.). As a Senior Technical Program Manager (Sr. TPM) in this team, you will ... and other organizations operating in places without reliable connectivity. The Role: The Customer Terminals team is responsible for all software that runs on the… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... quality and user experience before reaching our customers. As Senior UX Program Manager , you...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and support a… more
- Amazon (Bellevue, WA)
- Description The Amazon Delivery Choices Team is looking for a strategic and customer -obsessed Senior Program Manager to lead our delivery experience ... capacity and operational efficiency. You will be responsible for day-to-day program operations and scaling delivery choice capabilities during high-demand periods.… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... projects from conception to completion. We are seeking a Senior Program Manager to effectively...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- …Amazon Customer Service (CS) is looking for an experienced and highly motivated Senior Product Manager to re-define the way we detect and resolve defects. ... things done? Are you passionate about solving large scale customer and business problems? If so, then we're looking...and frugal with maintaining highest standards and scalability. As Senior Product Manager , you thrive in an… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... business performance. You will develop studies that drive process efficiency, customer experience, and innovative technology. You will partner with business leaders… more
- Amazon (Seattle, WA)
- … dissatisfaction. - Hire, mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is looking for...- Social Media organization is looking for a product manager who can thrive in a diverse, global team,… more
- Amazon (Bellevue, WA)
- …and accelerating deliveries across our entire ecosystem. What will you do? We're hiring a Senior Program Manager who will enhance our ability to deliver ... that deliver better results faster. As this role involves regular interaction with senior leadership, you can translate customer needs and delivery concepts into… more
- Amazon (Seattle, WA)
- Description The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to mature Design Operations by driving programs ... lives of millions and millions of readers. As a Senior UX Program Manager , you...to identify and implement new programs to raise the customer -experience bar for the entire Books organization About the… more