- ASM Research, An Accenture Federal Services Company (Denver, CO)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- CACI International (Denver, CO)
- …knowledge base resources **Preferred Certifications:** CompTia ACompTia ServerCompTia NetworkHDI Customer Help Desk Analyst Microsoft Office Specialist ... required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven...writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians Motivated and eager to… more
- Lincoln Financial (Denver, CO)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more