- Regions Bank (Atlanta, GA)
- …logging into the careers section of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and ... knowledge of information systems products and services to assist internal users. **Primary Responsibilities** + Identifies,...Windows operating system and web browsers + Strong customer service background **This position may be filled at a… more
- Regions Bank (Atlanta, GA)
- …oversees the day-to-day operations of a Technology Services team for help desk services , desktop services or telecommunication services ... associates providing support in one or more areas within technology services + Plans, directs, supervises, and...team: + A+ Certification For those positions on the help desk service team: +… more
- Robert Half Technology (Atlanta, GA)
- Description Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal for ... knowledgebase articles for recurring issues. Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. +… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... issues. + Be accountable, punctual, and ready to take help desk calls at the start of...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- GovCIO (Atlanta, GA)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. ... Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support...Resolution and speed of answer. + Work with field services and outside groups to ensure expedient and accurate… more
- Allied Universal (Atlanta, GA)
- Allied Universal(R), North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a ... we serve. As a **Security Officer - Armed Financial Desk PT** in **Atlanta, GA** , you will serve...be the first point of contact, providing exceptional customer service while monitoring access and assisting visitors. This is… more
- Allied Universal (Atlanta, GA)
- Allied Universal(R), North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a ... we serve. As a **Security Officer - Armed Front Desk Financial** in **Atlanta, GA** , you will serve...be the first point of contact, providing exceptional customer service while monitoring access and assisting visitors. This is… more
- GovCIO (Atlanta, GA)
- …hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required to have troubleshooting, ... troubleshooting IT issues + Flexibility and adaptability to handle different product service calls + Good verbal and written communication skills Clearance Required:… more
- CVS Health (Atlanta, GA)
- …installations, and maintenance tasks performed. + Collaborates with other members of the technology team, including help desk personnel, network engineers, ... it all with heart, each and every day. **Position Summary** The Field Service Technician provides technical support to the organization's internal users of computer… more
- Motion Recruitment Partners (East Point, GA)
- …**Local Only** Contract $25/hr - $28/hr Windows Support / Technical Support / Help Desk **Location:** Atlanta / East Point **Type:** Contract (Long-Term) ... with SLAs for response and resolution times + Communicate effectively with the service desk and technical support coordinators regarding incident status and… more
- AireSpring (Atlanta, GA)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim… more
- Pearson (Atlanta, GA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... customers, by handling inbound calls to the School Support Help Desk and assisting our staff and...Help , Guides, and other materials. The Part-Time Customer Service Analyst is responsible and held accountable for finding… more
- Datavant (Atlanta, GA)
- …for all end-user services functions, including desktop operations, onsite support, service desk governance, and global managed services delivery, ... experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical leadership… more
- BlackRock (Atlanta, GA)
- …focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ... **About this role** Aladdin is BlackRock's central technology platform that connects the key functions of...feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new product features… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Other Job Specific Skills** + Knowledge of ... skills, and the ability to work collaboratively with cross-functional teams will help you succeed in this position. + Works iteratively with the business,… more
- Pike Corporation (Atlanta, GA)
- …complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. ... Operations + Document support incidents in detail within the Help Desk ticketing system. + Work with...weekly on-call rotation for escalation coverage supporting for the Service Desk + Publish and review documents… more
- Deloitte (Atlanta, GA)
- …and templates Qualifications: Required: + 10+ years of direct contract negotiation for technology services (ie, technology delivery and implementation ... + Knowledge of professional services contracting lifecycle with an emphasis on technology services + Bachelor's Degree + Ability to travel up to 10-25%,… more