- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Robert Half Technology (Atlanta, GA)
- …is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal for IT ... Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. + Proficiency supporting Windows and Mac OS… more
- CVS Health (Atlanta, GA)
- … Responsibilities Include: + Implementation of commercial actuarial rate reviews in ERNIE + Tier 2 technical support for underwriting/actuarial rating ... heart, each and every day. This position is with the Actuarial Rating Systems Support team and focuses on operational execution for our large group commercial rating… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Intuit (Atlanta, GA)
- …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing leadership, insight, and technical expertise.… more
- Insight Global (Atlanta, GA)
- …Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores. It is imperative that ... Option 1) Weds-Sun 3:00 PM to 12:00 AM Option 2 ) Mon-Fri 11:00 AM to 8:00 PM Option 3)...-Use of ServiceNow ticketing system -Proven customer service skills and communication skills -Experience working within a retail support … more
- BAE Systems (Atlanta, GA)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118372BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Autodesk (Atlanta, GA)
- **Job Requisition ID #** 25WD92324 **About the Role** The Manager, Tier II Technical Support leads a global team of Tier II Technical Support ... tooling enhancements, and automation initiatives. **Enablement & Onboarding** + Support onboarding for new Tier II Specialists...**Minimum Qualifications** + 5+ years in technical support or SaaS operations, including 2 + years… more
- Oracle (Atlanta, GA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Atlanta, GA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Atlanta, GA)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Atlanta, GA)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Atlanta, GA)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Atlanta, GA)
- …CA Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Atlanta, GA)
- …part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll ... **Required Qualifications** + BS or MS degree in Computer Science or relevant technical field involving coding or equivalent practical experience + 8+ years of total… more
- Molina Healthcare (Atlanta, GA)
- … and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within ... Load Runner, Observability, and Splunk. + Effective at managing technical teams for optimal performance. + Capable of communicating...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 … more
- Truist (Atlanta, GA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...or equivalent education and software engineering training or experience 2 . In-depth knowledge in information systems and ability to… more
- Lumen (Atlanta, GA)
- …medium-touch customer segments. **Work Location** WFH - any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support… more
- Rubrik (Atlanta, GA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian/FSI Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Gentiva (Atlanta, GA)
- …Executive Support Technician, Helpdesk Specialist, Desktop Support , End User Support , IT Technician, Tier 2 Helpdesk ReqID: 2026-132584 Category: ... hiring a White Glove Support Technician to provide best-in-class end-user technical support across our corporate campuses, field locations, and remote… more