- Amazon (Seattle, WA)
- …more fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the ... to make a big and immediate impact on the Alexa customer experience. You will be responsible...and leadership A day in the life As an Insights Program Manager on the Alexa… more
- Amazon (Seattle, WA)
- …who excels at driving adoption of enterprise software? We're seeking a Senior Customer Success Manager to partner with our world-class enterprise customers, ... relationship management skills. Key job responsibilities Key job responsibilities * Driving customer KPIs by helping enterprises leverage our Alexa Enterprise… more
- Amazon (Seattle, WA)
- …senior leaders, diving deep with the development team, working with UX and researching customer insights to build the best experience for customers About the ... across the globe. We are seeking a Principal Product Manager , Tech to join the team. In this role,...responsibilities - Set the vision and strategy for key Alexa Experiences. Define, build, and launch primary customer… more
- Amazon (Seattle, WA)
- …for on-device marketing and multi-channel campaigns - Analyze product usage data and customer insights to refine strategies and enhance user experience - ... and lead cross-functional teams to deliver results. Drawing on data and customer insights , you'll craft compelling narratives and design experiments to… more
- Amazon (Seattle, WA)
- …by establishing success criteria, KPIs, and feedback collection mechanisms to derive insights and recommendations for Alexa and Echo products. * Support ... and conduct studies to support the development of product insights and voice of the customer feedback....A day in the life As an Engagement Program Manager on the Alexa Preview Team, you… more
- Amazon (Seattle, WA)
- …vision and path on how to bring our goals to reality. As a Sr. Program Manager on Alexa Audio, you are responsible for defining and delivering important programs ... Then come join the team that delivers the global audio experience on Alexa . Work with the world's top music partners (Spotify, SiriusXM, iHeartRadio, etc.) to… more
- Amazon (Seattle, WA)
- …a highly effective Finance Manager to be a key member in the AGI/ Alexa Finance team. Amazon's Artificial General Intelligence (AGI) Team mission is to build the ... foundational models and services can be used across all businesses at Amazon. Alexa is an exciting and evolving business inclusive of both device and subscription… more
- Amazon (Seattle, WA)
- …scalable, privacy-conscious solutions that unlock new listening scenarios. - Use customer insights , behavioral data, and experimentation to guide decision-making ... Description We are seeking a Senior Product Manager - Tech to lead the Identity and...management, balancing privacy, access control, and personalization. You are customer -obsessed and highly analytical. You dive deep into data,… more
- Amazon (Seattle, WA)
- …and user research methodologies Customer & Marketplace Focus Gather and analyze customer / developer feedback and marketplace insights Define and track key ... Amazon devices. We are looking for a senior product manager to grow Silk and Amazon Webview far above...engage with the web on Amazon Echo devices and Alexa . The successful candidate will be responsible for growing… more
- Amazon (Seattle, WA)
- …delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth ... free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence...within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with… more
- Amazon (Seattle, WA)
- …uses customer engagement and query understanding data to define and address customer frustrations. You'll develop best practices for insights and KPIs to ... Search is huge. The Amazon Search team creates impacful, customer -focused search solutions and technologies. The Search Customer...as well as key business partners such as Advertising, Alexa , and Video Shopping. Within Search we partner with… more
- Amazon (Seattle, WA)
- …AI/ML technologies to improve knowledge discoverability, accuracy, and personalization. - Gather insights from customer service teams to enhance the system. - ... Description Are you someone who cares about customer experience and wants to be involved in...across channels (eg, CS self-service and human-assisted channels, Rufus, Alexa , Google search). CS Knowledge will achieve this by… more
- Amazon (Bellevue, WA)
- Description Amazon Devices is looking for a Senior Product Manager - Technical to to own products that drive a best in class customer shopping experience on ... Amazon's website for our branded devices and services, such as Alexa , Kindle and Ring, globally. This is an IC role where you will define the requirements for: (1)… more
- Amazon (Seattle, WA)
- …on a global scale. We are looking for an experienced Sr Mobile Marketing Manager to help drive worldwide customer acquisition through our mobile advertising ... anyone can listen for free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence how Amazon Music engages fans,… more
- Amazon (Seattle, WA)
- …on a global scale. We are looking for an experienced Mobile Marketing Manager to help drive worldwide customer acquisition through our mobile advertising ... anyone can listen for free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence how Amazon Music engages fans,… more
- Amazon (Seattle, WA)
- …and track the product roadmap and key performance indicators (KPIs) - Translate customer insights and business strategy into clearly defined product requirements ... Alexa . We're looking for a Sr. Technical Product Manager to turn up the creativity and shape the...define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer… more
- Amazon (Seattle, WA)
- …and track the product roadmap and key performance indicators (KPIs) - Translate customer insights and business strategy into clearly defined product requirements ... free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence...scale. We are seeking a visionary Senior Technical Product Manager to join our team. This is an opportunity… more
- Amazon (Seattle, WA)
- …which are scalable and repeatable across various product feature launches * Conduct customer research to develop insights and enhanced brand positioning to stay ... free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence...Learn more at https://www.amazon.com/music. As a Sr. Product Marketing Manager driving Go To Markets (GTM), you will be… more
- Amazon (Seattle, WA)
- …teams to identifying key target customer segments. You will leverage customer insights and performance data to influence your offsite creative, improving ... actively leverage our devices in offsite campaigns such as Alexa and Kids. - Own documents to senior leaders...drive new opportunities, dive deep in data to uncover customer insights , break down and solve complex… more
- Amazon (Seattle, WA)
- …anyone can listen for free by downloading the Amazon Music app or via Alexa -enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, ... experienced Paid Media marketing professional to help drive worldwide customer acquisition through our Display and Paid Social channels....Excel user able to use it to analyze, extract insights and present recommendations. * The ability to make… more