- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... patient with courtesy and respect using exceptional communication skills....Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills… more
- Fresenius Medical Center (Binghamton, NY)
- …direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more