- iCIMS (Indianapolis, IN)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Allison Transmission (Indianapolis, IN)
- …service . The TSR works with a cross-functional team comprised of members from Service Engineering, the Customer Support Team, and the Warranty Department. ... As part of Allison's Technical Assistance Center (TAC), the Technical Service Representative (TSR) assists professionally trained, and Allison certified… more
- Morley (Indianapolis, IN)
- …reimbursement from Morley) + Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, ... technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and...support and resources including access to the latest technical data and repair strategies, with guidance from fellow… more
- Cleo (Indianapolis, IN)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Indianapolis, IN)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Sallie Mae (Indianapolis, IN)
- …implementing best practices for chat-based collections, ensuring both efficiency and high-quality customer service . + Leverage technical capabilities to ... + 3+ years of experience in collections operations, call center management, or customer service , with demonstrated technical aptitude. + Hands-on experience… more
- Red River (Indianapolis, IN)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Allison Transmission (Indianapolis, IN)
- …+ Drive impactful teamwork and expertise from internal Allison marketing, engineering, customer support & aftermarket cross functional teams to deliver an ... focused" and consultative sales approach to customers by emphasizing technical , driven, aftermarket and Total Cost of Ownership aspects....outstanding customer experience. Provide sales-training and product/driver familiarization to channel… more
- Towne Park (Indianapolis, IN)
- …the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the...of general business practices including accounting, human resources and customer service + Must be able to… more
- Red River (Indianapolis, IN)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Ally (Indianapolis, IN)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Radial (Avon, IN)
- …fulfillment solutions provider powering some of the world's best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for ... and maintenance of equipment, diagnoses mechanical and electrical problems using technical drawings and diagnostic tools. + Responsible for performing, independently… more
- Parexel (Indianapolis, IN)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Indianapolis, IN)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Indianapolis, IN)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …degree (or equivalent experience). + Minimum 2 years of experience leading customer service or technical support teams with a track record of achieving ... The Role: The Manager, Customer Support is a key leader...Customer Operations to oversee a high-performing Tier 1 support team responsible for delivering exceptional service … more
- Concentrix (Indianapolis, IN)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
