- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Trenton, NJ)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Trenton, NJ)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- TTEC (Trenton, NJ)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Trident Maritime Systems-Heavy Equipment Group (High Bridge, NJ)
- Job Title: Quality Assurance Documentation Clerk Department: Quality - 1015 Location: High Bridge, NJ Pay Range: $20 - $25 per hour Summary We are seeking a ... + Good telephone and overall communication skills. + Excellent customer service skills. + Basic math skills,...Alloy division in High Bridge, NJ, specializes in manufacturing high- quality seamless and welded pipe and tube solutions, as… more
- Cardinal Health (Trenton, NJ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Wolters Kluwer (Princeton, NJ)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- CVS Health (Flemington, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Richboro, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Trenton, NJ)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Trenton, NJ)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Trenton, NJ)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- J&J Family of Companies (Titusville, NJ)
- …Vendor and Quality Management is responsible for developing and managing the quality assurance standards for all medical inquiries including but not limited ... vendor. **You will be responsible for:** + Oversees the quality of vendor Quality Assurance ...quality reviews. + Monitors data integrity for MISE customer database and employs innovative approaches for continuous … more
- Keurig Dr Pepper (Trenton, NJ)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- American Water (Bridgewater, NJ)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... theory and application of water/wastewater treatment and operations, water quality monitoring and quality assurance programs. * Must possess knowledge of… more
- Highmark Health (Trenton, NJ)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Prime Therapeutics (Trenton, NJ)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more