- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- AssistRx (Lockhart, FL)
- SUMMARY: The Manager , Internal Systems is responsible for ensuring the streamlined operation of the IT department in alignment with the business objectives of ... the organization; planning, coordinating, directing and designing IT -related activities of the organization, as well as providing administrative direction and… more
- Cayuse Holdings (Tallahassee, FL)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- MyFlorida (Fort Lauderdale, FL)
- …Agency: Florida Gaming Control Commission Working Title: Systems Project Analyst (Help Desk Technician) Pay Plan: Career Service Position Number: 41500703 ... Technician to help support our growing agency, infrastructure, and IT team. This role will report directly to the...team. This role will report directly to the Help Desk /Infrastructure Support Manager and will support offices… more
- AdventHealth (Clermont, FL)
- …and service oriented professional. Under supervision of the Practice Manager , the Front Desk Concierge establishes the patient's overall experience ... **Front Desk Concierge AdventHealth Primary Care Clermont** **All the...cared for and respected with an emphasis on customer service . They are responsible for creating a pleasant experience… more
- ChenMed (Delray Beach, FL)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- ChenMed (Orlando, FL)
- …expanding and we need great people to join our team. The Care Facilitator (Front Desk ) is one of a patient's first contact with our ChenMed family and, as such, ... serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical clinic… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system ... The Senior Manager , Enterprise IT Support Services is...determine trouble trends. * Monitor, alert, and report on IT system, service , and application performance metrics.… more
- Marriott (Tallahassee, FL)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... in projects when needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support… more
- WheelHouse IT (Orlando, FL)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... the organization. They perform a wide variety of IT support ranging from desktop and peripheral support to...look for ways to provide only the best customer service and support to our clients. When the need… more
- CAE USA INC (Tampa, FL)
- …for all individual contributors outside of formal assessments + Responsible for scheduling Service Desk staff and assisting team when workload or schedule ... pressure and deliver results + Able to generate and teach detailed work instructions to IT staff + Provide Stellar Customer Service + Able to manage multiple… more
- ASM Global (Fort Lauderdale, FL)
- …Facility Name - BCCC Location - Ft Lauderdale DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt Summary As the world's ... Summary: IT Support Specialist will assist the IT Manager with providing and supporting services...+ Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to… more
- Sierra Nevada Corporation (Shalimar, FL)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will...takes direction from, and is supervised by a Corporate IT supervisor / manager . Will also receive… more
- MyFlorida (Tallahassee, FL)
- …security measures and access control. and + Experience with Information Technology ( IT ) services desk solutions;and + Working knowledge of cybersecurity ... DBPR/ IT - Systems Project Consultant - *INTERNAL AGENCY...Project Consultant - *INTERNAL AGENCY ONLY* Pay Plan: Career Service Position Number: 79010155 Salary: $1,851.36 - $2,200.00 Posting… more
- Apple American Group (FL)
- …POS / CREDIT CARD Ability to oversee and assist in hardware installations with AAG IT and AII Help Desk . Must maintain knowledge and understanding of POS Menu ... 2nd level help desk calls to the appropriate personnel, ie, POS Manager , Network Administrator or Application Developers. *Contact AII Help Desk or Vendor… more
- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff. **Some of your ... responsibilities include:** + Meet the desk agents to get any pertinent...and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete… more
- MUFG (Tampa, FL)
- …provide more details. **Summary** In this role you will focus on improving all Service Desk processes and tools through automation and innovation. You will be ... automation & innovation, ultimately improving the customer experience and Service Desk performance. Your creative thinking will...Innovation Solution Analyst is a critical role within our IT Service Management (ITSM) operation. This team… more
- Marriott (Miami Beach, FL)
- …and delivering a return on investment. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding ... Management, or related major; 6 years' experience in guest services, front desk , housekeeping, sales and marketing, management operations, or a related professional… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Manager , Cybersecurity Compliance is responsible for managing the overall Global Compliance Program, including but not limited to regulatory ... continuing compliance initiatives and regulatory compliance testing initiatives. The Manager , Cybersecurity Compliance role will work with Operating Unit Security… more