- NTT America, Inc. (Sacramento, CA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- Renaissance (Sacramento, CA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for… more
- Oracle (Sacramento, CA)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Pearson (Sacramento, CA)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- Proofpoint (Sacramento, CA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- RELX INC (Sacramento, CA)
- Customer Success Manager Are you an experienced Customer Success Manager? Do you excel in retention, renewal growth and identifying any upsell/cross ... customer queries with relevant internal stakeholders. + Driving customer satisfaction & customer success ....internal stakeholders. + Driving customer satisfaction & customer success . Delivering tailored value stories (value… more
- Proofpoint (Sacramento, CA)
- …highly motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full ... customer experience. **Your day to day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Wolters Kluwer (Sacramento, CA)
- As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will ... customers. + Address and resolve a broader range of customer inquiries and issues. + Assist with customer... customer inquiries and issues. + Assist with customer renewals and upselling opportunities. + Monitor and analyze… more
- Wolters Kluwer (Sacramento, CA)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... customers. * Address and resolve a broader range of customer inquiries and issues. * Assist with customer... customer inquiries and issues. * Assist with customer renewals and upselling opportunities. * Monitor and analyze… more
- RELX INC (Sacramento, CA)
- …and other performance targets. Requirements: + Have 3+ years of proven sales, customer success , or training experience + Have a Bachelor's degree/equivalent ... the Role The State Net Solutions Consultant serves as a frontline customer -support expert, partnering with clients' government relations and compliance teams to help… more
- Oracle (Sacramento, CA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... member of Oracle's Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their support renewals. Following… more
- Coinbase (Sacramento, CA)
- …to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*...* Model an investigative mentality to help address critical customer issues at the root cause. * Represent and… more
- iCIMS (Sacramento, CA)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... with iCIMS or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) + Customer -obsessed with a proactive,… more
- Dodge Construction Network (Sacramento, CA)
- …retention. This is a full-time position and reports directly to the Manager, Customer Success . **_Preferred Location_** This is a remote, home-office role and ... + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working… more
- Brink's (Sacramento, CA)
- …we provide equal opportunity to participate and grow. Job Description Job Summary: As a Customer Success Manager, you will be the primary point of contact for ... , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management, or related roles. + Knowledge of key systems and tools… more
- Trellix (Sacramento, CA)
- …targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Strategically grow the customer ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...our strategy to turn customers into advocates by encouraging customer interaction, collaboration, and advocacy. You will impact the… more
- Kyndryl (Sacramento, CA)
- …and professional development. You are customer -focused - someone who prioritizes customer success in their work. And finally, you're open and borderless ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...solutions that cater to the unique needs of each customer . Collaboration is key, and as an Account Management… more
- SolomonEdwards (Sacramento, CA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- The Hertz Corporation (Sacramento, CA)
- …or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed ... We are seeking a Customer Experience Manager to lead CX strategy and...needs, shaping future-state experiences, and influencing how we measure success . This is a rare opportunity to shape and… more
- Merck (Sacramento, CA)
- …Demonstrated experience developing and executing plans for engaging customers and meeting customer needs. + Demonstrated success in establishing, developing and ... **Job Description** The HIV Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer … more