- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Datavant (Washington, DC)
- …**Documenting information on multiple platforms using two computer monitors.** + **Preferred Customer Service and Data Entry and Release of Information ... contributions & Tuition Reimbursement** **What we need ** Datavant's Customer Experience Representative - Retrieval, will interact...with customers via telephone, email, and online chat providing customer service to Record Hub customers by… more
- US Courts (Washington, DC)
- …criteria. Check for prior or prohibited filings. Provide excellent customer service when responding to inquiries on case status. Provide information and ... final disposition and is proficient in management and maintenance of official case records. The incumbent performs docketing, monitors the completion of the required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Travelers Insurance Company (Springfield, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Brivo (Bethesda, MD)
- …for additions and/or enhancements to the product and/or service + Record customer interactions and resolutions in a case management system Qualifications + ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...on Saturdays and Holidays. Responsibilities + Serve as a customer advocate and interact with internal teams to solve… more
- Travelers Insurance Company (Springfield, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Cardinal Health (Washington, DC)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5095828) Apply Wellness… more
- ABM Industries (Arlington, VA)
- …oral or diagram form. Ability to deal with problems involving several variables in customer service environment. Ability to manage your time and the time of ... Service ** Create a work order for every customer that requires assistance. Assign Team Leads to aircraft...**Physical Demands:** ( _The Physical Demands described here are representative of those that must be met by an… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). + Familiarity with the community that ... vendors. + Accurately complete and submit monthly billing reports, participant records, case notes, and other documentation in a timely manner, ensuring compliance… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking an enterprise technical sales representative to help grow customer adoption...a comprehensive account/territory plan. - Develop working backwards business case and financial justification to earn trust with customers… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... 11, 2001, attacks, the USS Cole bombing; and any case prosecuted by a military commission. Chenega Corporation in...directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Ensures that staff adhere to Court's operating policies and procedures; Resolves complex customer service issues received by phone, email, fax, mail, or in ... Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive...four years of experience providing administrative support, technical support, customer service , or working in a court… more
- Lumen (Washington, DC)
- …and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Service Delivery, Project Management, Customer Relations, Billing and ... customer relationships, especially with the contracting officer's technical representative (COTR) and senior management. + Knowledge of the Networx Universal… more