- Dentons US LLP (Washington, DC)
- …objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage calls where Enterprise Applications ... the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will...from initiation to completion. + Installation of a middle tier application layer when required. + Provide third line… more
- Red River (Chantilly, VA)
- …naturalization, as required by customer compliance frameworks (such as CMMC). + Minimum of 3 years of experience in IT . + Associate degree in Information ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members ... manage as a premier government contractor. You enjoy providing Tier 3 support while multitasking...**Responsibilities:** + Provide Tier 3 IT desk side and/or call center support … more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support...and reporting. This may include working directly with other IT resources and teams responsible for remediation + Experience… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …is expanded knowledge and skill sets, ultimately reducing the number of tickets that require Tier 3 support + Improve upon existing Support documentation ... Title: Application Support Engineer ( Tier 3 ) Reporting to: VP, Managed Services & Support Location: Remote Primary Working Hours: 3rd shift, specific… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret clearance in support of our DEA Bluestone ... $130,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier - 3 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4592_… more
- William C Brown Inc (Springfield, VA)
- …to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external ... VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ...equivalent combination of years of experience and education and 3 + years of prior relevant experience. Location: On Customer… more
- CACI International (Springfield, VA)
- Network Engineer Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support … more
- General Dynamics Information Technology (Washington, DC)
- …knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I support . + Works with Tier I/III and other groups ... Trust/Other Required:** BI Full 6C (T4) **Job Family:** Technical Support Services **Skills:** Customer Service,Desktop Computers,Software Support … more
- Koniag Government Services (Washington, DC)
- …monitoring **Preferred Qualifications** + 0- 3 years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- Koniag Government Services (Chantilly, VA)
- …paid time off, and more. The Tier 2 Network Administrator supports the Tier 3 Network team by assisting in the maintenance, monitoring, and basic ... network reliability and performance while escalating complex issues to Tier 3 or Tier 4...Science, Information Technology, or related field (Bachelor's) preferred + 2- 3 years of experience in network support … more
- GovCIO (Washington, DC)
- …system. **Escalate complex problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain systems and ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2- support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7100_ **Category** _Information… more
- KeenLogic (Alexandria, VA)
- …or High School diploma and 7 years of experience. + Experience in IT support , compliance management, or regulatory affairs. + Strong troubleshooting and ... Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an...Responsibilities: + Technical Support : + Provide technical support for NSF-owned IT hardware assets, including… more
- Chenega Corporation (Arlington, VA)
- …issues on unclassified and classified office information systems. + Provides support for implementation, troubleshooting, and maintenance of IT systems. ... of problems. + Maintain and return customers to normal IT Operations with the smallest possible impact on the...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- General Dynamics Information Technology (Quantico, VA)
- …Clearance Level:** Active Top Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment + Experience with ... **Job Family:** Technical Support Services **Skills:** Executive Support ,Help Desk Support , IT End User...Transform technology into opportunity as a **Help Desk Analyst Tier 2** at GDIT. Shape what's next for mission-critical… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …workarounds, and best practices to support faster issue resolution. + Collaborate with higher- tier support teams and other IT units to ensure timely ... Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team...three ( 3 ) years of experience in an IT support or customer service role, with… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols, ... monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support...Security+, Cisco, Microsoft, or others). + Experience in managing IT infrastructure, including hardware, software, and networks. + Proficiency… more
- Nightwing (Falls Church, VA)
- …GIAC Certified Security Essentials (GSEC), CISSP, or SSCP desired Qualification Requirements: + 3 + years IT security experience with at least some exposure to ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** ... Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).… more
