- Pearson (Denver, CO)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Confluent (Denver, CO)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- ZOLL Medical Corporation (Broomfield, CO)
- … Technical Product Support Specialist II, you will handle more complex technical customer inquiries and provide advanced support for specific ZOLL ... like Microsoft Teams, Slack, and LogMeIn Rescue to maintain technical service excellence. + Adhere to customers'...Slack. What You Bring + Experience: 2-4 years in technical product or customer support ,… more
- CAI (Denver, CO)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- ZOLL Medical Corporation (Broomfield, CO)
- …insights are shared and solutions documented. + Proactive Support : Anticipates customer issues based on technical expertise and previous patterns, helping ... pride in their commitment to improving patient outcomes while delivering world-class customer service .Job TypeRemoteJob SummaryAt this level, you will handle… more
- Red Hat (Denver, CO)
- …rotational schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...Cloud Services and AI Platforms. Our team provides world-class support service to Red Hat customers and… more
- Pegasystems (Denver, CO)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... face of Pega. Our aim is to provide world-class technical support and advice on the use...Pegasystems SaaS Products and Applications, gain insight and understand customer needs and solutions. Our customers are the largest… more
- iCIMS (Denver, CO)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Denver, CO)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Zions Bancorporation (Denver, CO)
- …your day look like? You will be: + Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury ... and may require resolution of hardware/software compatibility issues. + Providing exceptional customer service to Treasury Management clients by assisting with… more
- Fox Rothschild LLP (Denver, CO)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... effectively to all attorneys and staff to ensure high-level customer service standards are met. **Please note...Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm… more
- Amazon (Denver, CO)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Senior Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- SHI (Denver, CO)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Denver, CO)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Red Hat (Denver, CO)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Red Hat (Denver, CO)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Lumen (Denver, CO)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Amazon (Denver, CO)
- Description We are looking for a Product Manager - Technical to own and deliver new products and features for the Aerospace industry. Amazon Web Services provides a ... (AES) builds and operates fully managed services and features that connect customer -owned edge hardware, such as spacecraft and satellite antennas, to the cloud.… more
- Autodesk (Denver, CO)
- …and maintain the strategic Fast Track Onboarding service catalog to increase customer success and new product adoption + Support customer discovery ... description de poste en francais se trouve plus bas!_ **Position Overview** As a Technical Onboarding Specialist for Customer Technical Success in the Design… more
- Encore (Denver, CO)
- … Supervisor leads floor operations with a focus on customer service , staff leadership and development. The Technical Supervisor directly leads the ... technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location...* Bachelor's degree is preferred. * 3-5 years of customer service or hospitality experience is preferred.… more