- Pearl Interactive Network (Annapolis, MD)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- CVS Health (Annapolis, MD)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Hilton (Baltimore, MD)
- …Team Members are at the heart of it all\! \#LI\-DS2 **Job:** _Call Center and Reservations_ **Title:** _Reservations Supervisor \- Hilton Baltimore Inner Harbor_ ... Inner Harbor \(https://www\.hilton\.com/en/hotels/bwicchh\-hilton\-baltimore/\) is looking for their next Reservations Supervisor to join the Reservations Team\!Find this hotel next… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer Service ... Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- Georgetown Univerisity (Washington, DC)
- …students learn the law in the place where laws are made. The Custodial Supervisor provides support services to assist with a safe, clean and comfortable environment ... for the Law Center community. They are responsible for direct supervision of...during school closures and inclement weather as assigned by supervisor , working during university emergencies as emergency employees will… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeUO.08 ... Hours determined by schedule, with additional hours as needed. Call Center is open Monday - Friday,...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Annapolis, MD)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Lockheed Martin (Bethesda, MD)
- …Technology organization is seeking a driven and dedicated senior level IT Operations Supervisor to support the Lockheed Center for Leadership Excellence in ... **Description:** The Center for Leadership Excellence culture is centered around...situations calmly\. *Working times will include irregular hours and on\- call status including days, evenings, and weekends as needed\.… more
- Anywhere Real Estate (Baltimore, MD)
- …in a high-volume sales or process heavy service operations environment ( call center , fulfillment, logistics, etc.) or industry/domain experience (mortgage, ... **Vendor Supervisor ** The Vendor Supervisor will report...National Services Manager for Anywhere Integrated Services National Operations Center . This role will be responsible to facilitate and… more
- VetsEZ (Washington, DC)
- VetsEZ is seeking a Workforce Management (WFM) Supervisor to lead a high-performing team supporting a Department of Veterans Affairs (VA) contact center project. ... bids, time-off requests, and intraday staffing adjustments. + Monitor call volume, service levels, and adherence across channels (phone,...field (or equivalent experience). + 4+ years of contact center experience, with at least 1 year in a… more
- Walden Security (Washington, DC)
- **Protective Service Officer (PSO) Supervisor - RFK Post 21** **Location:** Robert F. Kennedy Main Justice Building (RFK), Washington, DC **Clearance:** Must meet ... requirements **Position Type:** Full-Time | Armed **Overview:** The PSO Supervisor assigned to RFK Post 21 is responsible for...DOJ policies, and performance standards. + Conduct daily roll call briefings 20 minutes prior to each shift to… more
- Georgetown Univerisity (Washington, DC)
- …a team member + Ability to relate custodial and maintenance problems clearly to supervisor and / or the Work Management Center + Willingness, availability, and ... and external factors. Special Events Worker II - Law Center Facilities - Georgetown University Law Center ...such items economically to avoid undue costs + Keep supervisor informed of supply and material needs to ensure… more
- Georgetown Univerisity (Washington, DC)
- …desk along with staff at the Georgetown University Police Communications Center . (http://police.georgetown.edu/) The incumbent for this position answers calls from ... in tasks that include but are not limited to training new communications center staff. + Perform miscellaneous clerical tasks such as updating and maintaining… more
- Fresenius Medical Center (Baltimore, MD)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... for, delivers, and measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day,… more
- Georgetown Univerisity (Washington, DC)
- …the Customer Services Supervisor in the Capital Campus Copy & Mail Center . The incumbent will interact with a wide variety of constituents including faculty, ... courier, and overnight carrier services. Reporting directly to the Customer Services Supervisor , the role is responsible for: + Providing top- notch copy and… more
- Georgetown Univerisity (Washington, DC)
- …and independently + Must be capable of relating custodial and maintenance problems clearly to supervisor and/or the Work Management Center + Must be able to lift ... ### or ###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of benefits, professional… more
- Fresenius Medical Center (Baltimore, MD)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Georgetown Univerisity (Washington, DC)
- …as assigned in emergency or unusual situations with specific guidance from the supervisor . Examples of additional work to be performed include but are not limited ... report to another manager or staff member as assigned by the immediate supervisor or Director of Facilities Management. Primary purpose is to provide building… more
- Fresenius Medical Center (Annapolis, MD)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration ... makes adjustments or modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as indicated. + Assesses,… more