- Keller Executive Search (Baltimore, MD)
- A leading executive search firm in Baltimore is looking for a Customer Service Director to shape their customer service strategy. This senior role ... leaders, driving operational excellence, and executing a multi-year strategy focused on customer satisfaction and performance. Candidates should have over 7 years of… more
- Keller Executive Search (Baltimore, MD)
- …a position within Keller Executive Search and not with one of its clients. As the Customer Service Director in Baltimore, this senior role is accountable for ... shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives… more
- Aegon (Baltimore, MD)
- Full Time Customer Service United States The Director of Portfolio Management and Product Due Diligence is responsible for the portfolio design, due ... Transamerica Financial Advisors (TFA). Works closely with the VP Director of Strategic Partnerships to design the product and...provide a manageable set of competitive offerings to meet customer demands. *Candidate is expected to work Hybrid in… more
- Capital One (Baltimore, MD)
- Director , Software Engineering As a Capital One Director of Software Engineering, you will lead the development of large-scale, distributed AI and ML customer ... agentic and conversational experiences to end customers. We are seeking a Director with an excellent track record leading and motivating large high-performing… more
- Capital One (Baltimore, MD)
- Director , Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance ... drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus… more
- Capital One (Baltimore, MD)
- Director , Software Engineering As a Capital One Director of Developer Experience , you'll work on everything to enable customer -facing web and mobile ... into AWS environments Break existing monolithic applications into micro service architectures and build new microservices Basic Qualifications : Bachelor's… more
- Capital One (Baltimore, MD)
- …our platforms are easily consumable by our customers, we are hiring for a Director to lead the Customer Enablement function within Connectivity Security. The ... Director , Software Engineering (Connectivity Security) As a Capital... of Software Engineering, you'll work on everything from customer -facing web and mobile applications using cutting-edge open source… more
- Capital One (Baltimore, MD)
- Director , Technical Program Management - Card Decisioning Platform Are you interested in leading programs that deliver on critical business goals and build large ... to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and...goals lined up in 2026. We're looking for a Director of Technical Program Management (TPM) to join our… more
- Capital One (Baltimore, MD)
- Director , AI Engineering Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Chrysalis House, Inc. (Crownsville, MD)
- …maintain appropriate boundaries with staff and clients in all circumstances. Customer service orientation, a teamwork approach, flexibility, organizational and ... the supervision of the Chief Executive Officer, the Clinical Director provides leadership and oversight of all clinical programs...with Chrysalis House to ensure that quality and comprehensive service is being delivered on all levels. The Clinical… more
- CareFirst, Inc. (Columbia, MD)
- …team and drive strategic growth in the commercial market segment? As the Director of Commercial Accounts, you will provide visionary leadership to the 51-99 ... commercial Account Consultants, ensuring maximum customer retention and ancillary growth. This pivotal role involves overseeing, managing, and directing the team to… more
- Capital One (Washington, DC)
- Director , Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... to question the status quo. As a Capital One Director , Technical Program Management, you'll have the opportunity to...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Hispanic Alliance for Career Enhancement (Baltimore, MD)
- …candidates will ideally sit in either Pennsylvania, Maryland or Virginia Public Sector & Labor Director of Sales and Service (DSS) is a leadership role in the ... talent development of account team members. This role is responsible for customer management. Accountable for book of business earnings, revenue, and membership… more
- WGL Holdings, Inc. (Baltimore, MD)
- …that meet customer needs in an ever-changing energy market. The Director of Product Development plays a critical role in driving revenue growth, ensuring ... WGL Energy - Director , Growth and Product Development WGL Energy page...trends. * Conduct market research and analysis to identify customer needs, market gaps, and emerging opportunities across residential… more
- K&I HEALTHCARE SERVICES LLC (Baltimore, MD)
- …overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with ... Licensure) Signing Bonus: $3000 K&I HEALTHCARE SERVICES (KIHS) is seeking a Program Director that can help us carry forward the traditions of recovery with… more
- State of Maryland (Baltimore, MD)
- …them with high-quality, affordable health coverage through innovation, technology, and customer service . Values: Diverse & Inclusive, Innovative, Collaborative, ... Introduction MHBE is accepting applications for an Exec VIII/ Director of Policy & Plan Management. The Maryland...individual, departmental and agency success. This is an Executive Service position and serves at the pleasure of the… more
- Baltimore City (Baltimore, MD)
- **THIS IS A NON-CIVIL SERVICE POSITION CITY OF BALTIMORE, DEPARTMENT OF CONSUMER PROTECTION AND BUSINESS LICENSING Director of Consumer Protection and Business ... groups, and workshops. You can learn about our benefits here:**JOB SUMMARY**The Director of Consumer Protection and Business Licensing for the City of Baltimore… more
- Dentsu Aegis Network Ltd. (Baltimore, MD)
- The purpose of this role is to support the Solutions Director with the development of solutions programs. This includes the program management of the solutions ... development process on behalf of the Solution Director , alongside frequent communication with stakeholders within the lines...will work in collaboration with Dentsu Growth and Client Service leaders as well as capability experts (ex: tech… more
- Caesars Entertainment (Baltimore, MD)
- …daily visual mgt. and participates in kaizen events) to ensure quality and customer service is continuously improved. Provides legendary leadership to all Table ... The Director of Table Games is responsible for the...cost analysis, labor analysis, planning and promotions. Provides outstanding service when interacting with our guests. Attends guest events;… more
- Bay Mark Health (Baltimore, MD)
- …/ JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service , operational enhancement, growth of patient census, ... for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and...autonomously and generate ideas and benefits for the Company Customer service focused, eager and energetic Excellent… more
