- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Global Resource Solutions (Washington, DC)
- …detail orientated, and talented individual for the position of Activity Security Representative III . Job Description: Summary: The Activity Security ... Representative III 's primary function is to provide multi-disciplined security support...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- Canon Business Process Services (Washington, DC)
- …& distribution, c opy/scan/imaging/ fax, hospitality, reception and records , depending on customer needs, Responsibilities CUSTOMER SERVICE + Insures total ... systems, photocopying, color copying, etc.) with general direction + Excellent customer service , professional attitude and appearance are a must + Ability to… more
- Canon USA & Affiliates (Washington, DC)
- …& distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs, **Responsibilities** ** CUSTOMER SERVICE ** + Insures ... systems, photocopying, color copying, etc.) with general direction + Excellent customer service , professional attitude and appearance are a must + Ability to… more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking a Grants Management Specialist Level III to support **KET** and our government customer in the Metro DC ... Grants Management Specialist Level III Washington, DC, USA Req #305 Thursday, April...Award form, award and bureau/post specifics, the Grants Officer Representative letter, and supporting negotiation memorandum. * Organize and… more
- ITW (Baltimore, MD)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... productivity and customer -oriented goals while maintaining a high level of customer service . **Qualifications** **What you'll bring to the table:** + An… more
- National Express (Baltimore, MD)
- …provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate ... corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by...repair experience + Minimum recommended hand tools for Class III Mechanic + High school graduate or equivalent education,… more
- Navy Federal Credit Union (Gambrills, MD)
- …+ Effective verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center, retail banking or ... Experience in working in a credit union environment MSR III : + Ability to work independently and in a...accurately with numbers Desired Qualifications + Significant experience in member/ customer service preferably in a call center,… more
- Mavis Tires & Brakes at Discount Prices (Glen Burnie, MD)
- … Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and ... Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service . To be… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- …+ Technical assessors must be certified, at a minimum, according to Cyber Security Service Provider Auditor (minimum mastery of IAT III ), within six months of ... (FOCs) has a need for Various Cybersecurity Positions to support our government customer primarily located in the NCR - National Capital Region, (Washington, DC… more
- TekSynap (Washington, DC)
- …purposes related to employment consideration. **Additional Job Information** **COMPETENCIES** + Customer Service + Oral and Written Communication + Organization ... + **Technical Strategy and Solution Delivery:** + Collaborate with the customer to build a technology partnership, ensuring that offered technical solutions… more
- TekSynap (Washington, DC)
- …to document anddemonstratethe ability to consistently provide services that meet customer , applicable statutory and policy requirements, and SLAs. The fundamental ... Execute andmonitorproject activities. + Ensure that project tasks are completed to customer satisfaction and within schedule and cost constraints. + Lead and direct… more
- US Coast Guard (Washington, DC)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... Entry level certification. - Department of Homeland Security (DHS) Contracting Officer's Representative Level III training in accordance with the DHS Management… more
- TekSynap (Rockville, MD)
- … level targets. + Demonstrate exceptional oral and written communications, including customer service skills with attention to detail; ability to multi-task ... issues. Serves as a direct point of contact for customer , service provider and internal staff interaction...Tier I support to resolve problems on internal and customer systems and escalate problems to Tier II/ III… more
- Federal Aviation Administration (Camp Springs, MD)
- …s needed to accomplish the SSC's assigned workload. Position requires emphasis on customer service and organizational skills, and a clear understanding of FAA ... include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs… more
- TekSynap (Washington, DC)
- …education to CNIC users and IT staff on NMCI/NGEN processes and expected service delivery timelines. + Develop and deliver training materials and sessions to ensure ... as a member of the NET Working Group and Customer Advisory Group, representing CNIC's interests and priorities in...As the NET Lead for CNIC, provide CNIC Echelon III CTRs with NET accounts and appropriate tool rights… more
- CACI International (Annapolis Junction, MD)
- …maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions * ... Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * Escalate complex...or conflicts * Provide first line communications to the customer CSC team to ensure appropriate operational awareness is… more
- WM (Annapolis, MD)
- …to understand business requirements + Drive high levels of internal customer satisfaction + Identify and implement improvement opportunities Project Oversight + ... & Reporting + Develop and maintain program reporting tools + Monitor service and Key Metrics performance + Establish project standards, policies, and processes… more