- Applied Research Solutions (Washington, DC)
- …+ Experience: Minimum 3 years of professional experience in help desk, technical support , operations, or IT customer service roles + Security Clearance: ... Service : Proven track record of providing excellent customer service and technical support + Documentation: Strong written communication skills for… more
- Allegis Global Solutions (Hanover, MD)
- …business requirements and build empathy with the user experience to identify the optimal technical and service design solution. Research and Analysis + Develop a ... project to support this role). + Analyze clients' business and technical challenges and design comprehensive solutions that integrate smoothly into customer … more
- Allegis Global Solutions (Hanover, MD)
- …bridge to understand business requirements and build trust to deliver optimal technical and service design solutions. + Effectively manage client expectations ... The Extended Workforce team at QWA manages all the Advisory Practice service offerings focused on non-permanent hiring, demonstrating expertise to map out business… more
- AeroVironment (Annapolis Junction, MD)
- …team dynamics + Ability to work in a multi-project environment and support multiple internal customer /departments **Other Qualifications & Desired Competencies** ... are seeking a highly skilled Sr. Enterprise Analyst to support Compensation, Talent & Performance for Workday Systems. This...business decision is seen from the lens of our customer .** + Collaborates with partner business units to reimagine… more
- Allegis Global Solutions (Hanover, MD)
- …- Strong verbal and written communication skills. - Strong interpersonal, supervisory and customer service skills required. - Ability to multi-task, work under ... general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities. The Accounting Manager will have… more
- iCIMS (Annapolis, MD)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Cleo (Annapolis, MD)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Annapolis, MD)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Applied Research Solutions (Washington, DC)
- …a Senior Operations & Maintenance Support Specialist to provide advanced technical support with specialized focus on Kubernetes and Virtual Desktop ... + Serve as first point of contact for end-user technical support requests related to cloud services,...cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshooting +… more
- ERP International (Laurel, MD)
- …towards eventually becoming a project manager. **Job Location:** HybridLaurel, MD (ERP or customer site at Fort Meade) with telework options. Must be in the ... ERP International is committed to providing veteran employment opportunities to our service men and women. **Pay Range:** $75,000-$100,000 The salary range for this… more
- ERP International (Laurel, MD)
- …International is seeking a skilled and DoD cleared **Cloud Engineer** to support our initiatives in developing and managing robust CI/CD pipelines for cloud-based ... implementing industry standards and driving continuous improvement. **Job Location:** _On customer site (Ft. Meade, MD) with telework optio_ _ns._ **Candidates will… more
- ARCO (Columbia, MD)
- …this sector throughout the nation. ARCO Design/Build is a premier, full- service design/build general contractor with extensive experience providing clients with ... quality by evaluating project-related processes. Make necessary changes, use customer input to make improvements, and meet/exceed internal and...+ Act in a manner of integrity that shows support for the company, its values, and the employees,… more
- Red River (Annapolis, MD)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Stanley Martin Homes (Greenbelt, MD)
- …closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any ... sure every customer receives the exceptional home-buying experience they deserve. ** Technical Tools Used Daily** + Salesforce + DXC Homebuilder One (HB1) +… more
- Stanley Martin Homes (Greenbelt, MD)
- …active listening, confidence, and respect when communicating with others + Has used a customer service approach in previous work + Ability to learn various ... with the sales, purchasing and construction teams throughout the building process. ** Technical Tools Used Daily** + DXC Homebuilder One (HB1) + Microsoft Office… more
- Terumo Medical Corporation (Baltimore, MD)
- …knowledge levels. + Ability to apply business acumen and understanding to clinical support and customer facing/sales force interactions. + Ability to adapt to ... will serve as a "subject matter expert" (SME) to provide product support , education, training and insight regarding the proper use of specialty medical… more
- Tyto Athene (Washington, DC)
- …. + Achieves operationalobjectivesby implementingservice level agreements,quality, and customer - service standards; resolving problems;identifying, tracking, and ... Athene is seeking a? **Senior** **Program Manager** **(** **PgM** **)** to support a Enterprise IT Services contract in Washington, DC.TheSenior Program Manageris… more
- Red River (Annapolis, MD)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Integra LifeSciences (Annapolis, MD)
- …planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service . The Account Managers will call on multiple ... Manager will work across Integra functional areas to ensure customer satisfaction. The Account Manager will work with their...goals + Work with peers when called up to support case coverage and inventory requests + Take initiative… more
- Ally (Annapolis, MD)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... practical, solution-oriented legal advice with prudent efficiency in order to support and enable an advanced, innovative, secure, and compliant technology, data,… more