- Marriott (Bethesda, MD)
- … service desk support technologies and automation + Proven leadership experience with end - user service support with a global scope + Strong hotel ... , Global Deployment Support will partner with the Senior Director , Global Deployment Support to enable end -to-... Desk / Call Center operations environment + Corporate end - user technology support including infrastructure, applications, and… more
- Federal Reserve Bank (Washington, DC)
- …functions, to foster a business-oriented culture and mindset that delivers high-impact user services . * Oversees and optimizes a diverse business portfolio ... Deputy Director - Business Services - R025418...origin, age, disability, genetic information, or application, membership, or service in the uniformed services . Req ID:… more
- Capital One (Annapolis, MD)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Fiserv (Washington, DC)
- …At Fiserv, our Technical Directors bridge business systems requirements from the end user to functional implementation of technical solutions. They create ... come make a difference at Fiserv. **Job Title** Technical Director **What does a successful Technical Director ...requirements specifications (client, user , etc.), specifications of user or market… more
- Genentech (Washington, DC)
- …in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in ... is managed under a separate CRM product. This Product Owner oversees the end -to- end capabilities, features, and operations that enable seamless commercial and… more
- Highmark Health (Annapolis, MD)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Telesat (Bethesda, MD)
- …Telesat Lightspeed LEO Services and Solutions in the US. Emphasis on Service Providers and integrators who sell connectivity services to US and international ... Director , Business Development- US Government Channels Telesat (Nasdaq...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- Danaher Corporation (Washington, DC)
- …configurations, business processes and reporting + Understand Shared Services environment and technology automation including manager/employee self- service ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Human Resources Business Operation, manages Workday Human Capital… more
- Cengage Group (Baltimore, MD)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Ankura (Washington, DC)
- …LLC is an independent global expert services and advisory firm that delivers services and end -to- end solutions to help clients at critical inflection ... variety of industries, ranging from consumer goods to financial services , and have been involved in some of the...Role Overview The Trust and Mass Torts Senior Managing Director role is an executive level position that sells,… more
- Oracle (Annapolis, MD)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Oracle (Annapolis, MD)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Immigration and Customs Enforcement (District Of Columbia, DC)
- …Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Health Information and Technology Unit (HITU), Information Management ... Section (IMS), Health Application Services Office (HASO). This is a non-supervisory role. This...implementation of training plans, the creation and updating of end - user guides, and assist in monitoring compliance… more
- Immigration and Customs Enforcement (Washington, DC)
- …by project approval processes, and as requested by chain of command. Design front- end user interfaces, back- end data storage systems, business logic, ... times of critical needs within the agency. Proficiency with front- end user interface and user ...Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director… more
- Applied Technology Services (Baltimore, MD)
- …OnBase Developer with senior experience to perform software development, support, and testing services in a remote work environment. The resource will report to the ... Director , Enterprise Document Management. Responsibilities + Provide programming support...define requirements, uncover business rules and processes, and create user stories + Work with vendor resources to ensure… more
- Verint Systems, Inc. (Annapolis, MD)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Annapolis, MD)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Belay Technologies (Laurel, MD)
- …continue managing their own on-premise infrastructure when mission demands it. + Architect end -to- end solutions for complex CNE services , tackling challenges ... user pain points. + Partner with cloud professional services and mission stakeholders, working alongside AWS ProServe teams...and collaboration while reporting directly to the Y12 technical director . + Design modernized workflows and user … more
- Federal Deposit Insurance Corporation (Washington, DC)
- …infrastructure (network, systems, hosting, data management, workforce productivity tools and end - user support, etc.). Leads FDIC's IT governance, providing ... (ie, network, systems, hosting, data management, workforce productivity tools and end - user support), information security, privacy and data management, including… more
- Public Consulting Group (Annapolis, MD)
- …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... the administration of the contingent workforce lifecycle, system maintenance, user support, and data/compliance monitoring. **Duties and Responsibilities:** +… more