- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (Washington, DC)
- Description We are looking for a skilled Help Desk Analyst I to provide technical assistance and support to end users in a dynamic IT environment. This is a ... system performance to ensure reliable operations. Requirements * Proven experience in a help desk or IT support role. * Expertise in Android and Apple device… more
- NTT America, Inc. (Washington, DC)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret ... to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved appropriately.… more
- Robert Half Technology (Baltimore, MD)
- …. Install, configure and troubleshoot computer hardware and software . Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ... ticketing system queue and act as primary point of contact . Coordinate break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home… more
- CAI (Towson, MD)
- …customer service needed to solve requests **Job Description** We are seeking a dedicated ** Help Desk Support Technician** to join our team. This is a **full-time ... as a team member on projects + Record activities in the service desk software system + Update and create internal system documentation + Communicate technical… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...can't do it alone. We need great people to help us do great things - for our customers,… more
- **Description** The Digital Modernization Sector has an opening for a ** Help Desk Technician / Junior Developer** to work in Woodlawn, MD **This position ... days a week.** We are in search of a ** Help Desk Technician with developer aspirations** to...Change Management disciplines. + Prior experience as a service desk analyst , troubleshooting and resolving technical issues.… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...and secure environments. We are looking for a system analyst that has experience with system analyst … more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... Objective The Skillbridge intern will train as a SIGINT Analyst (Operations Support Team) within the HII Mission Technologies,...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more
- Marriott (Bethesda, MD)
- …Full Time **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the Technology Experience ... model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other departments and...Service Delivery Data and Analytics team, the Backend Data Analyst will partner with ETL and Platform teams to… more
- Serco (Washington, DC)
- …Serco has a great opportunity for you! As the Experienced Financial and ERP Analyst , you will be on a dynamic team providing business, financial, and programmatic ... + Provide daily support to Financial Management team. + Provide financial analyst services including data gathering, budget and financial analysis, and trend… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...university is highly desired * Operational experience as an analyst preferred * Familiarity with query languages * Experience… more
- Prime Therapeutics (Annapolis, MD)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance Analyst … more
- Serco (Washington, DC)
- …on your expertise, Serco has a wonderful opportunity for you! As the Financial Analyst , you will be on a dynamic team, supporting the Team Submarine (TSUB) ... TSUB team members on project scope and specifications. + Provide financial analyst services including data gathering, budget and financial analysis, and trend… more