- Robert Half Technology (Baltimore, MD)
- …. Install, configure and troubleshoot computer hardware and software . Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ... ticketing system queue and act as primary point of contact . Coordinate break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco… more
- Serco (Washington, DC)
- **Position Description** Serco has an immediate need for an experienced Program Analyst (Deputy Task Lead) in Shipbuilding - Production & Quality focus - role at the ... Production team and lead Serco efforts in that support. You will help production and program analysts and technicians with expertise in scheduling, production,… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders *… more
- Windstream Communications (Annapolis, MD)
- …Specialist) + 5+ years of experience with IT/LAN/WAN in an operations or help - desk environment OR 5+ years of troubleshooting network elements, protocols, ... ** ** **About This Role:** The successful candidate for this Network Analyst III-IP NOC position should possess advanced troubleshooting knowledge of IP Networks… more
- Lincoln Financial (Annapolis, MD)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more