- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Arena Technical Resources, LLC (Washington, DC)
- …for enhancement to the workforce devices and enduser kits. -Proactively partners with IT Help Desk Manager , IT Regional Management, IT Service Governance ... Desktop Services Manager Location: Washington, DC, US Job ID: ATR...relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the Desktop Services… more
- NuAxis Innovations (Washington, DC)
- …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for the ... **IT Service Desk Quality Assurance Manager ** Location **Washington,...QAM position, coming from a Help Desk /Service Desk background, should… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary...Three years of this experience must be in a Help Desk or Service Desk environment ... seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and...etc.; + Manage the daily workload of the Service Desk and ensure technical issues are handled, prioritized, progressed,… more
- NTT America, Inc. (Washington, DC)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Eurofins (Baltimore, MD)
- …+ Research questions using available information resources + Log interactions and administer help desk software + Redirect problems to correct resource + ... a smile and "can do" attitude + Adhere to manager directives + Maintain a professional appearance and demeanor...+ Related experience and training in troubleshooting and providing help desk support + Experience with software… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This position will ... **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- The Joint Chiropractic (Laurel, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Bilfinger Industrial Services Inc. (Linthicum, MD)
- …Permanent Professional GenMgmt_ProgressiveIdeas Nearest Major Market:Baltimore Job Segment: Construction, Help Desk , Information Technology, Project Manager , ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- Belcan (Annapolis, MD)
- Incident Manager - Tier 2 Job Number: 358237 Category: Help Desk / Support Description: Job Title: Incident Manager - Tier 2 Location: Annapolis, MD Pay: ... Start Date: ASAP Keywords: #IncidentManager #MDjobs JOB RESPONSIBILITIES: Actual Job Title: Incident Manager - Tier 2 This role will contribute to the Tier 2 CAS… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …in and will be responsible for managing the performance of a 24/7 enterprise Help Desk operation supporting a large organization of over 13,000 employees. The ... IT Customer Support Manager Job ID: 250534 Location: DC - L'Enfant...of relevant experience pertaining to this role in managing help desk /call center service desk … more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Innovative Management & Technology Services (Washington, DC)
- …years in helpdesk/deskside services + Minimum 5 years in a management role, preferably leading a help desk or service desk operation + One of the following ... the best customers on-site at top government agencies. Job Title: Program Manager - Deskside Services Primary Location: National Capital Region (NCR) Clearance:… more
- TekSynap (Washington, DC)
- …and best practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves,… more
- Koniag Government Services (Washington, DC)
- …data storage facilities, (2) hardware/software, and (3) cloud services providers, and (4) HUD Help Desk TIER1 Support. This position is in a team environment and ... and cloud service providers facilities. **O&M Shared Service and Help Desk Services such as:** + Provide...& Abilities:** + 3-5 years of demonstrated Supervisory or Manager experience. + 3+ years demonstrated experience Cloud Email,… more