- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to ... the federal government in the heart of our nation's capital. As a Unclassified Help Desk Manager , you are the foundation of our overall approach to executive… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... our team. Responsibilities: * Manage the day-to-day operations of the service desk , ensuring efficient workflows and prompt resolution of support requests. *… more
- Marriott (Washington, DC)
- …- $76,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- GovCIO (Annapolis, MD)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/service- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_ **Category** _Information… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- GovCIO (Annapolis, MD)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,… more
- Bilfinger Industrial Services Inc. (Lanham, MD)
- …Operations Nearest Major Market:Washington DC Job Segment: Document Control, Project Manager , Help Desk , Information Technology, Engineer, Administrative, ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- Zurich NA (Annapolis, MD)
- …standards. Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. ... level expectations. + Resolves problems escalated from within the Help Desk , providing resolution knowledge and feedback...reporting and analysis and acts as deputy for service desk manager . + Business Travel, as required… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- Serco (Washington, DC)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... clearance_** **In this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors,… more
- Deloitte (Baltimore, MD)
- …Risk Management Team is currently seeking a full-time dedicated Senior Risk Manager /Senior Negotiator who has experience in supporting deal and contract structuring, ... You'll Do The GPS State, Local & Higher Education (SLHE) Risk Manager /Senior Negotiator will be responsible for supporting Deloitte Consulting's GPS practice from… more
- IntelliDyne (Washington, DC)
- …Minimum 8 years IT experience + Minimum 6 years of management experience; preferred leading Help Desk or Service Desk environment + Bachelor's degree; IT ... Deskside Support Manager - Tier 2 Status: Exempt Location: Washington, DC...+ Must possess an HDI certification (Ex. Support Center Manager or Desktop Support Manager ) prior to… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Ross Stores, Inc. (Columbia, MD)
- …for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible ... of Store operations\. In the absence of the Store Manager , the Assistant Manager is responsible for...efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store… more
- Clark Construction Group, LLC (Capitol Heights, MD)
- As Systems Manager , you will be a part of a...before passing on to others + Prepare copies and help make sets of documents for transmittal to other ... project teams to achieve the project's goals. The Systems Manager will support the Senior Systems Manager ...reading plans and inspecting work. The role does include desk time in the office that may require prolonged… more
- Marriott (Linthicum, MD)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Ross Stores, Inc. (Columbia, MD)
- …to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business ... and procedures\. * Manages Associate Relations issues, consulting with the District Manager as needed\. * Ensures compliance with all State, Local and Federal… more