- ManpowerGroup (Baltimore, MD)
- Our client in the healthcare industry is seeking an IT Help Desk Support Agent to join their team. As an IT Help Desk Support Agent, you will be ... work ethic that aligns successfully with the organization. Under the supervision, the IT Help Desk Support Agent will perform first level IT support for… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - Comptia ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Technical Support ,Troubleshooting **Certifications:** Security+, ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- Koniag Government Services (Woodlawn, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Woodlawn, MD, USA ... a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician** to support TGS and our government customer in… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... hours of 7:30 am to 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. + Provide 24x7 emergency support for… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- NTT America, Inc. (Washington, DC)
- …and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and ... forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with...Washington, District of Columbia (US-DC), United States (US). Provides support to end users on a variety of issues.… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital… more
- Eurofins (Baltimore, MD)
- …call tracking applications + Related experience and training in troubleshooting and providing help desk support + Experience with software deployment tools ... discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an...using available information resources + Log interactions and administer help desk software + Redirect problems to… more
- Koniag Government Services (Baltimore, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Baltimore, MD, USA ... Help Desk Technician Baltimore, MD, USA... Help Desk Technician Baltimore, MD, USA Req #135 Monday,...Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD.… more
- Insight Global (Washington, DC)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... WebRAO duties to issue PKI certs for secure browsers -iPhone 13 and tablet support (set up email access) -Daily checks and performance monitoring to ensure system… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- … Desk to drive continual process improvement. + Provides onsite management coverage to support Help Desk 24/7 schedule. + Ensures vendors are maintaining ... Service Now + Quest ARS + Information Technology Infrastructure Library Certification + Help Desk Institute Support Center Management Certification **Medical… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...practices where not. + Assist teams with incident response support and be involved in the development and presentation… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more