- TEKsystems (Washington, DC)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Diversified (Washington, DC)
- …DREAM IT , YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager , Media is responsible for leading and delivering high-quality, ... media, studio, live production and broadcast operations. This role oversees day-to-day service delivery , team management, and client relationships for a… more
- PwC IT Services Co. (Baltimore, MD)
- **Line of Service ** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager ... way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples...independence requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk/ Service Desk Background + The... Service Management (ITSM) roles, including Quality Assurance, Service Delivery , or IT Operations… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Johns Hopkins University (Baltimore, MD)
- …The IT Senior Manager is responsible for the strategic research IT service development and facilitation functions, in support of investigators and their ... who will support strategic service development and delivery for the unit, which provides IT ...variety of investigator needs and strategic roadmap developments. The IT Senior Manager oversees customer relationships and… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager -...you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a client-facing ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across...organization to confirm the right level of participation across IT and the business to drive success and achieve… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... across strategic goals and efficiency requirements and initiatives IAW the IT Service Management standards (DoDI 8440.01 DoD Information Technology… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... IT Systems Engineering Manager Job Category:...team compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions… more
- Lockheed Martin (Bethesda, MD)
- … Infrastructure, insert advancing technologies \(i\.e\. Artificial Intelligence \(AI\)\) within the IT and Cyber delivery lifecycles and enable the ability to ... goals\. In partnership with the Program Management and Business Operations Director, seeking an IT Health Program Manager to serve as the central point of… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …role in driving service excellence and continuous improvement within the IT service delivery environment. **Minimum Qualifications:** **Education** + A ... Marketing Statement:** Washington Metro Transit Authority is seeking an IT Customer Service Manager who...metrics system and execute strategy to improve metrics and service delivery . + Manages all aspects of… more
- Constellation (Baltimore, MD)
- …includes bonus and 401(k). **PRIMARY PURPOSE OF POSITION** Engage, along with IT VP, with Constellation Business Units in the development of technology solutions ... and support of IT services and products.... projects maintaining top quartile on time on budget delivery . Participate in the overall leadership of Information Technology… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- Kyndryl (Annapolis, MD)
- …must live in Maryland, DC or Virginia.** Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You'll be the driving ... living embodiment of Kyndryl's reputation every day. As Project Manager , you have command of a very full and...practice continuous structural thinking and take ownership for value delivery , not just task scheduling. But as important as… more
- Amentum (Washington, DC)
- …directing, coordinating, and managing proposed methodologies and approach for large scale Enterprise IT Service Delivery and Management Program with multiple ... Job Description Transformative IT Program Manager Amentum is a...(within the last seven years) managing large scale Enterprise IT Service Delivery and Management… more
- Amentum (Washington, DC)
- Job Description IT Operations Manager Amentum is a...will perform the following duties:** + Responsible for the delivery of IT service and ... USACE operations and ensure its alignment with ITIL approaches. + Identifies IT operational requirements + Provides day-to-day leadership and quality control +… more
- IBM (Washington, DC)
- …a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills: ... us. **Your role and responsibilities** As a successful Project Manager in Technology Expert Labs, you will lead a...get inspired by these few examples below. *Agile Project Delivery Expertise: A provable track record of project … more
- BLN24 (Washington, DC)
- Job Title: IT Project Manager About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that ... Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding...deployments. Job Description: BLN24 is seeking a highly skilled IT Project Manager with demonstrated experience in… more
- Exelon (Baltimore, MD)
- …in being inclusive and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues strong serving more ... Information Technology projects consisting of cross-functional teams involving multiple IT disciplines and areas including contract resources. Responsible for… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …other documents to support preparation for review boards as required to ensure service delivery and operational support + Providing analysis and recommendations ... requires the expertise of a talented and experienced Project Manager Lead to assist in the direction and management...documents to ensure alignment with plans and directives for delivery of IT solutions across the DOD… more