- Huntington Ingalls Industries (Annapolis Junction, MD)
- …a short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for ... developing and mentoring Service Desk personnel while ensuring operational excellence in IT support...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...exceeded. Leadership & Team Management: + Proven ability to lead cross-functional teams, including mentoring staff and managing daily… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10 ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Koniag Government Services (Washington, DC)
- …for firewalls, load balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy Government's on-premises office suite ... HUD DATA Center Operations Team Lead Washington, DC, USA Req #518 Tuesday, June...and cloud service providers facilities. **O&M Shared Service and Help Desk Services such as:**… more
- Deloitte (Washington, DC)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...resolve problems. + Initiate and lead the crisis action team for critical issues with… more
- Marriott (Washington, DC)
- …Strives to improve service performance. * Collaborates with the Front Office Manager on ways to continually improve departmental service . * Communicates a ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- TekSynap (Washington, DC)
- … Manager to oversee the quality assurance processes for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Innovative Management & Technology Services (Washington, DC)
- …responsible for overseeing the daily operation, administration, and performance of a large-scale service desk contract, ensuring the highest levels of service ... (TS) Position Summary: We are seeking an experienced Program Manager - Deskside Services to lead and...years in a management position, preferably leading a help desk , service desk , or deskside… more
- TekSynap (Washington, DC)
- …2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop ... to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's...to TOP SECRET) **Overview** We are seeking a Program Manager to join and lead our Federal… more
- Innovative Management & Technology Services (Washington, DC)
- …helpdesk/deskside services + Minimum 5 years in a management role, preferably leading a help desk or service desk operation + One of the following ... Position Summary: We are seeking a highly experienced Program Manager - Deskside Services to lead and...background in deskside/helpdesk operations, project management, and federal government service delivery. The Program Manager will serve… more
- Extra Space Storage (Curtis Bay, MD)
- …only: Office closes at 6pm.** + **$15.50 - $18.50 Hourly** The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- ProSphere Tek (Washington, DC)
- …This position is responsible for the management, coordination, and execution of all Service Desk (SD), Network Operations Center (NOC), and Network Operations & ... Government organizations. PSI is currently seeking a Technical Program Manager (PM) / Operations Center Manager to...+ Experience managing IT Operations Centers (eg, NOC, NOSC, Service Desk ) for federal or enterprise environments… more
- TekSynap (Washington, DC)
- …assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure. The Program Manager (PM) shall act as the overall lead , manager , ... related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based software applications.… more
- TekSynap (Washington, DC)
- …excellence in planning, directing, and managing IT projects/operations. + Lead and manage thecontractsIT operations team, providing guidance, training, and ... best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and network-based software… more
- Leidos (Fort Meade, MD)
- …+ Manage/coordinate training activities, DoD 8570.01 compliance tracking, and tracking continuous service improvement activities + Lead the staffing efforts for ... Leidos has a current job opportunity for a **Defensive** **_Cyber Operations Site Lead /Manager_** on the DISA GSM-O II program supporting the DISA Joint Operations… more
- BJs Wholesale Club (Bowie, MD)
- …through acquisition, retention, loyalty, and experience programs/initiatives associated with Member Service Desk and Frontline. + Meets and/or exceeds key ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more