- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Management Analyst I ( CRM )** **Category:** Administration **Main location:** United States, District of Columbia, Washington **Position ID:** J0125-1061 ... Description:** CGI Federal is seeking a Management Analyst I to support the CRM division...consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.… more
- Marriott (Bethesda, MD)
- … customer engagement tools like the telephone ACD, Chat, and the Knowledge Management database to ensure a positive customer experience and Level 1 agent ... to level one team on issue resolution and problem management . + The Senior Analyst contributes to...functional and business operational knowledge and learning to Application Analyst + Functions as the customer advocate… more
- Chenega Corporation (Washington, DC)
- …of satisfaction. + Support CRM ( Customer Relationship Management ) efforts by maintaining accurate records of interactions, follow-ups, and client ... timelines and client expectations. + Communicate effectively with customers to ensure strong relationship management , address concerns, and maintain high levels… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …. **Position Description:** CGI Federal is seeking two Correspondence Management Analyst I to support the CRM division of DOJ in DC. ... and inactive case litigation files in accordance with the records management procedures and standards prescribed by...the duties and responsibilities Must be able to obtain/maintain CRM clearance and meet all security requirements Must have… more
- Aston Carter (Baltimore, MD)
- …to stakeholders. Additionally, the role requires ensuring accurate data entry into CRM and portfolio management systems and identifying and escalating potential ... Operations Onboarding Analyst Job Description The Operations Onboarding Analyst...updates to stakeholders. + Ensure accurate data entry into CRM and portfolio management systems. + Identify… more
- Catalent Pharma Solutions (Harmans, MD)
- **Commercial Operations Analyst ** Catalent Pharma Solutions is looking to hire a **Commercial Operations Analyst ** to support our growing team in Harmans, MD ... 8 CGMP manufacturing suites and cold storage warehousing. The Commercial Operations Analyst is responsible for supporting the Commercial Operations and the Gene… more
- Zoom (Annapolis, MD)
- …models and technologies. The ideal candidate brings extensive experience in subscription management , CRM , billing, and ERP platforms, and understands the full ... us at Zoom! We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes,...SaaS customer lifecycle , including lead-to-cash and renewals. As a… more
- Valvoline Global (Washington, DC)
- …understanding of these Salesforce technical skills:** AppExchange Automation Collaboration Data management Reports and dashboards CRM Platform Sales and ... solutions. **How You'll Make an Impact** The **IT Business Analyst I** , Salesforce will serve as an IT...and support to assist in the elicitation, definition and management of business and functional requirements into shareable, actionable,… more
- CBRE (Washington, DC)
- …and other CRM tools, ensuring accuracy of pipeline and pricing records . + Help track, organize, and maintain pricing-related terms in master service agreements ... Finance Programs Analyst - Commercial Pricing Job ID 219335 Posted...you'll play a critical role in providing pricing and CRM support for client pursuits, maintaining data accuracy and… more
- Georgetown Univerisity (Washington, DC)
- …that advance efforts to become a more data-informed organization in Georgetown's Salesforce CRM , GU360. Work Interactions The Analyst reports to the Director of ... in support of Georgetown's mission. The Analytics & Reporting Analyst is a key member of Advancement's Analytics and...the most significant aspect of Advancement operations - the management of the major gift pipeline and the teams… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#LI-RJ1 **Skills:** + Customer Experience Management + Agile Business Analysis **What you ... **Lead Business Analyst ** **Category:** Business Analysis (functional and technical) **Main...and strategy of all system requirements, integrations and NGD CRM development work. The Centers for Medicare & Medicaid… more
- Constellation (Baltimore, MD)
- …(Operational Excellence) Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information. Initiate ... with proven experience and results to join our Retail Operations team as a Lead Analyst . The Lead Analyst position within Retail Operations is the primary point… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone communication, ... The ER&R Support Center Analyst will be a member of the fully...and working within spreadsheets and a CRM application. **Key Responsibilities:** + Analyze incoming cases to… more
- Logitech (Annapolis, MD)
- …In addition, preferable skills and behaviors include: + Salesforce Sales Cloud Analyst / Administrator certification + Salesforce Reporting or CRM Analytics ... their own way. **The Role:** The Sr. IT Business Analyst , Salesforce CPQ, will work as part of the...fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors… more
- Amazon (Jessup, MD)
- Description AWS is seeking a driven and talented Business Operations Analyst to play a critical role on our Worldwide Public Sector National Security and Defense ... Business Operations team. This analyst is an important point of coordination between the...Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software -… more
- Meta (Annapolis, MD)
- **Summary:** Meta is seeking an experienced Data Center Research Analyst to support our data center research and industry intelligence efforts within our Data Center ... industry-related data center initiatives. **Required Skills:** Data Center Research Analyst Responsibilities: 1. Track announcements, expansions, and new hyperscale… more
- Robert Half Technology (Washington, DC)
- …process currently takes 4-6 weeks. Key Responsibilities: + Collaborate closely with the CRM Customer Technical Manager (CTM) to translate project priorities ... Description Senior Business Analyst Job Summary: We are seeking an experienced...is part of a dynamic team providing dedicated project management services to the DOJ Criminal Division, with a… more
- fusionSpan (Rockville, MD)
- …Location: Rockville, MD. Hybrid role with 2-3 days in office. As the Senior Integration Analyst you will be a part of the Delivery team, you will bring your ... together with the project teams. As a Senior Integration Analyst you will determine how to have multiple systems...implementation projects for related technologies. + Experience with Salesforce CRM + Familiarity with REST, SOAP, and other web… more
- Leonardo DRS, Inc. (Washington, DC)
- …and support capabilities. **Job Summary** As a Senior Business Development (BD) Analyst with Leonardo DRS Naval Electronics, you will play a pivotal role ... landscape in the naval electronics sector providing insight and reccomendations to senior management + Stay informed and up to date about industry trends, competitor… more
- ICF (Washington, DC)
- Description As a Data Analyst , you will be responsible for helping a fast-paced team evaluate system issues, streamline operations, and improve data driven decision ... through agency systems. + Log and manage information in agency case management platforms, including ServiceNow and Tableau. + Conduct research using agency databases… more