- Leidos (Camp Springs, MD)
- …we do business. **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support the Air Force National Capital ... and external customers. + Partners with the Strategic Operations Manager and Problem Management team identify negative service...+ Drive special projects aim at enhancing or improving service delivery and customer experience. + Analyze… more
- ManTech (Washington, DC)
- MANTECH seeks a motivated, career and customer-oriented ** Service Delivery Manager ** to join our team in the **Washington, DC** area. This is a hybrid ... services projects + Ensures projects are meeting milestones and deliverables + Ensures Service Level Agreements (SLAs) are achieved, analyzed and reported +… more
- Continental Fire Sprinkler Company (Hanover, MD)
- …be to cultivate and nurture strong client relationships. Your goal is to secure new service agreements expanding our portfolio of service accounts while also ... + Negotiate, review, and execute price and terms of service agreements . + Manage execution of services...initiatives forward. + Capable of proactive communication with the Service Manager and colleagues regarding the account… more
- Oracle (Annapolis, MD)
- … agreements and associated legal documents for large sites. This will include Master Service Agreements , NRC service orders, new lease agreements , ... lease renewals, operating agreements and amendments. The Site Selection Manager will negotiate strong commercial terms, align base build and data hall design to… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Dow Jones (Silver Spring, MD)
- …**About the Role** The Senior IT person will report to the Production Manager on Information Technology, maintenance, and support issues within a Dow Jones printing ... of budget criteria for the department as directed by the production manager . + Where applicable, direct the staff associated with building operations through… more
- Serco (Washington, DC)
- …are met to current standards. + Collaborate with internal stakeholders to align service delivery with business goals. + Monitor performance metrics and ensure ... Description & Qualifications** **Position Description & Qualifications** The Senior Manager , Service Operations oversees Serco North America's frontline… more
- Cushman & Wakefield (Annapolis, MD)
- **Job Title** Sr. Category Manager - Fire, Life, Safety & Security **Job Description Summary** This role interfaces with the business lines to lead the development ... Wakefield's value proposition to clients, and the Sr. Category Manager may accompany Cushman & Wakefield executives on new...on the categories. + Removes roadblocks to enable the delivery of procurement, company and client goals. + Promotes… more
- IntelliDyne (Washington, DC)
- …performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical ... IT service desk, infrastructure operations, engineering support, and project delivery . + Own and manage program budgets, including cost estimation, financial… more
- Link Solutions Inc (Adelphi, MD)
- …efforts. + Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL ... Manager will work closely with the Program Manager to lead and manage the delivery ...and quality assurance, and ensure compliance with program objectives, service level agreements (SLAs), and quality standards… more
- General Dynamics Information Technology (Rockville, MD)
- …contract deliverables, cost, and schedule to achieve all key performance indicators, service level agreements , and annual operating plan commitments + ... Infrastructure, Network and Security Services programs with performance incentives/disincentives tied to Service Level Agreements + At least ten (10) years of… more
- Cushman & Wakefield (Baltimore, MD)
- **Job Title** Senior Assistant Property Manager (CRE) **Job Description Summary** Under the supervision of the Property Manager , the Senior Assistant Property ... all areas defined as a part of the Property Manager job description. This is a management role that...Coordinate tenant move ins and move outs, including furniture delivery and pick up * Coordinate tenant requests for… more
- TEKsystems (Elkridge, MD)
- …consulting/contracting business associate. This position will administer continuous monitoring of service delivery against the SLAs metrics through collecting ... to the Chief Compliance Officer This position will manage Service Level Agreements (SLA), to ensure that...will address any issues or discrepancies promptly to maintain service quality. Based on performance data, the Manager… more
- KBR (Bethesda, MD)
- …the ISSM + Work with outside agencies on Memorandums of Understanding / Interconnection Service Agreements , and other senior level agreements etc. Required ... Title: Information System Security Manager (ISSM) Information System Security Manager ...package development + Support security engineering projects and solution delivery . + Lead security audit and compliance activities for… more
- HNTB (Washington, DC)
- …value of >=$1B. We're seeking a highly experienced and motivated CBTC Program Manager to lead the successful delivery of a major Communications-Based Train ... being responsible for the effective and profitable management and delivery of end-to-end PMC services for a key client,...technology into an existing, operational transit system. As Program Manager , you'll oversee the full lifecycle of the CBTC… more
- Oracle (Annapolis, MD)
- …impact. Account Management and Governance: + Drives the development and management of service delivery and project plans throughout their lifecycle and ensures ... build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist,… more
- AECOM (Baltimore, MD)
- …deliver a better world. Join us. **Job Description** **AECOM** is seeking a **Commercial Manager ** to be based in our **Baltimore, MD** office to support the B&P ... other project opportunities available at AECOM. AECOM is the delivery partner for Amtrak on the BPTR Program that...a new ADA-accessible West Baltimore MARC station. The Commercial Manager will oversee the administration and performance of the… more
- Deloitte (Baltimore, MD)
- …IT operational day 1 planning, including carve out assistance and transition service agreements . The team provides subject matter knowledge across critical ... Private Equity M&A IT Senior Manager Our Deloitte Strategy & Transactions team helps...have 8+ years of M&A IT or M&A IT service delivery experience in private equity in… more
- CAI (Annapolis, MD)
- …within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery , optimizing processes ... Regional Program Manager - IT MSP Staffing **Req number:** R6579...and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If… more
- Sumitomo Pharma (Annapolis, MD)
- …metrics and service level agreements (SLAs) to monitor IT service delivery , project outcomes, and stakeholder satisfaction + Stay informed of emerging ... seeking a dynamic, highly motivated, and experienced individual for the position of ** Manager , Clinical Systems R&D IT Business Applications** who will serve as the… more