- CompuCom (Annapolis, MD)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... expectations of the internal/external customer experience by overseeing the Service Delivery performance of service ...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager - East Coast preferredRemote - United StatesJR011749 **Primary Responsibilities:** + Acts as a client advocate and a point of ... escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels… more
- Diversified (Washington, DC)
- …IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager , Media is responsible for leading and delivering high-quality, ... media, studio, live production and broadcast operations. This role oversees day-to-day service delivery , team management, and client relationships for a… more
- TEKsystems (Washington, DC)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Innovative Management & Technology Services (Washington, DC)
- …have a strong background in deskside/helpdesk operations, project management, and federal government service delivery . The Program Manager will serve as the ... + Direct and oversee daily deskside support operations, ensuring optimal performance, staffing, and service delivery . + Manage a team of 40 or more personnel,… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Cushman & Wakefield (Washington, DC)
- …oversight on team member development and performance, ensuring alignment on service delivery expectations. The CMFA Hub Manager serves as a key contributor ... **Job Title** Manager , Financial Analysis Hub (Commercial Real Estate) **Job...workloads, and effectively collaborates with all business partners in service delivery , ensuring satisfactory broker experience ratings… more
- Meta (Washington, DC)
- …the company, our community, and its data while empowering safe innovation. As a delivery manager on this function you will lead portfolios and workstreams ... driving security goals across Meta.The ideal Delivery Manager is someone who has knowledge or experience in running large scale portfolios of work, rapidly… more
- Datavant (Annapolis, MD)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... Own execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction. Drive project scoping to ensure customers and… more
- Cayuse Holdings (Washington, DC)
- …administering customer-centric service hubs and ensuring seamless service delivery to executive leadership, the Program Manager 's duties also extend to ... **Overview** The Program Manager is responsible for leading the execution of...the pursuit of continuous performance improvements to achieve stringent service benchmarks and client satisfaction consistently. This position performs… more
- Leidos (Camp Springs, MD)
- …managers to ensure proper transition of all IT services to operations + Analyze each service in the service delivery pipeline to ensure all operational ... Conduct transition to operations meetings with all stakeholders + Advise program offices, service delivery managers, and project managers on necessary steps to… more
- NuAxis Innovations (Washington, DC)
- …in IT Service Management (ITSM) roles, including Quality Assurance, Service Delivery , or IT Operations management. + Experience managing large-scale ... **IT Service Desk Quality Assurance Manager ** Location...trends, resolving incident escalations, and optimizing workflows to improve service delivery . + Ability to assess SLA… more
- Amazon (Jessup, MD)
- …exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal ... managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- CDM Smith (Bowie, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- United Rentals (Beltsville, MD)
- …largest equipment rental provider, **come build your future with United Rentals!** As a Service Manager at United Rentals, you'll be the leader of a major ... for rental. You will work closely with the Branch Manager , and help build a profitable location with your...all times + Build strong customer relationships through the delivery of high quality and timely customer service… more
- Zurich NA (Annapolis, MD)
- Multinational Service Manager (Received/Reverse Flow) 124197 Zurich North America is hiring a Multinational Service Manager (Received/Reverse Flow) to ... or remotely at the sole discretion of the hiring manager . As a member Zurich's Operations management team you...business, to aid in ensuring appropriate international program business service delivery decisions. Specifically, you will plan… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Nutanix (Annapolis, MD)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more