- General Dynamics Information Technology (Washington, DC)
- Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world‑class IT support to our prestigious clientele at ... the heart of our nation's capital. As a Help Desk Technician , you are the foundation of...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- Georgetown University (Washington, DC)
- …leadership role focuses on overseeing network and security operations, managing the service desk , and supporting technical initiatives. Candidates should have a ... minimum of 10 years in IT with strong project management skills and experience in a higher education environment. The position is designated as hybrid and involves collaboration with various stakeholders. Salary range is between $103,723.00 - $202,778.93.… more
- General Dynamics Information Technology (Washington, DC)
- A leading technology firm has an opportunity for a Help Desk Technician to provide IT support to federal clients in Washington, DC Responsibilities include ... resolving technical issues, documenting support requests, and delivering excellent customer service . Candidates must have an Associate's Degree in IT and at least 3… more
- Itlearn360 (Washington, DC)
- A leading IT service provider in Washington, DC seeks an entry level Help Desk Specialist. The role involves installing and configuring IT systems, providing ... technical support, and troubleshooting technical issues. Candidates must have a bachelor's degree in IT or equivalent experience and be able to communicate effectively in a team environment. This is an onsite position requiring a minimum of 5 years of relevant… more
- Veteran Tech Brigade (Washington, DC)
- Responsibilities Oversee help desk functions and participate in customer technical assistance by phone, electronically and in person Resolve problems to the end ... configurations, utilities, software default settings, etc. for customer workstations Administer help desk software to log all help desk interactions Install,… more
- Cynet Corp (Washington, DC)
- …is not limited to, engagements across technical, engineering, life sciences, and non-IT service categories in partnership with our Managed Service Provider (MSP) ... and engagement tools to bring good leads to your desk . Identify and work with the proposal team to...needed to deliver results and successfully compete Must be Tech Savvy and up-to-date with current technologies and recruitment… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk - technician -%e2%80%93-tier-i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- SAIC (Hanover, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires ... Commands Business Group of SAIC is seeking a **Field Service Technician in Hanover, MD** to support...devices, and network interface devices. + In coordination with desk side support and service desk… more
- SAIC (Fort Meade, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Ft. Meade, MD. (This position ... devices, and network interface devices. + In coordination with desk side support and service desk...**Qualifications** **Required Qualifications** It is required that the Field Service Technician have the following qualifications: +… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... + **Location** : On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work may be required. **GDIT IS YOUR… more
- TEKsystems (Baltimore, MD)
- Description Our client is hiring a Helpdesk Technician to work onsite in Catonsville, MD. The daily responsibilities include logging, tracking and resolving an ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our...you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- Eurofins US Network (Baltimore, MD)
- …testing. **Job Description** Eurofins is seeking a self-motivated and enthusiastic IT Field Service Technician , which is a Second Level / Tier 2 position ... and act as fill in for occasional overflow of Service Desk calls. + Support one or...Center Analyst Certification (or equivalent) + HDI Desktop Support Technician Certification (or equivalent) + HDI Technical Support Professional… more
- Pep Boys (Hyattsville, MD)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
