- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a ServiceNow Analyst to join our team at Adelphi, MD. + Must be a US ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The ServiceNow Analyst will support the design, optimization, and operation of… more
- Marriott (Bethesda, MD)
- …Management This is a temporary position. We are seeking an experienced **Senior ServiceNow Program Manager / Business Analyst ** to lead the establishment of ... Application Lifecycle Management practices within the ServiceNow platform at Marriott. The candidate will serve as...of 5 years as a Program Manager / Business Analyst leading cross-functional teams in an agile environment, with… more
- SHI (Annapolis, MD)
- …in our offices or yours.** **Job Summary** We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through ... implement best practices, and maximize the value of their ServiceNow investment. We are seeking an experienced Business Process... investment. We are seeking an experienced Business Process Analyst to join our growing team. In this role,… more
- Exelon (Baltimore, MD)
- …portfolios, products and processes related to IT Asset Management in ServiceNow . Creates and assigns detailed tasks to subordinates. Has budget responsibility ... (10%) **Job Scope** + Helps maintains the governance, policies, and direction of the ServiceNow IT Asset Management + Maintains the integrity of the ServiceNow 's… more
- Marriott (Bethesda, MD)
- …as required. **Hardware Asset Management "HAM" Specific Processes:** + Creates ServiceNow compliance reports and dashboards for various stakeholders. + Creates and ... maintains ServiceNow hardware metrics dashboards for the Global Technology Procurement...dashboards for the Global Technology Procurement team. + Creates ServiceNow reports on hardware assets and provide analysis in… more
- Koniag Government Services (Baltimore, MD)
- …incidents utilizing ServiceNow . The candidate will function as a SOC Analyst performing triage, investigations, and responding to a wide variety of alerts. **All ... Security Operations Analyst Baltimore, MD, USA Req #464 Wednesday, May...by means of at least one large-scale ticketing system ( ServiceNow , CAPRS, or other similar system). + Ability to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and… more
- Marriott (Bethesda, MD)
- …**Position Type** Management This is a temporary position. **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert resolving issues reported by ... Support Partners to improve Categorization of issues using our ServiceNow Platform and Phone System to log transactions with...Business Sponsors. + Perform all basic duties of an Analyst and serves as needed. + Serve as an… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Analyst Deliver insights to help our clients turn data into action as a ... Data Analyst at GDIT. Your work will provide transformative solutions...2+ years of related experience * Required Technical Skills: ServiceNow Reporting and MS Office * Security Clearance Level:… more
- CVS Health (Annapolis, MD)
- …do it all with heart, each and every day. **Position Summary** - As a Sr Analyst , Managed File Transfer (MFT), your job will be to act as the Managed File Transfer ... - Maintain accurate incident, problem records and requests in ticketing system ServiceNow ; - Document incident and remediation actions. Prepare and present metrics;… more
- BAE Systems (Washington, DC)
- …through multiple web-based inventory and work ticket systems including ServiceNow . Experience with Motorola Customer Programming Software. Provides customer service ... standardization exists Experience with Microsoft Windows OS Experience with ServiceNow Experience with Motorola Customer Programming Software Familiarity with… more
- TEKsystems (Halethorpe, MD)
- We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the US This role involves handling inbound requests via phone, email, ... Key Responsibilities: + Respond to and resolve technical issues using ServiceNow , Ivanti, or similar ticketing tools. + Support remote users, including… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Operations Research Analyst / Data Scientist to support database development, data configuration, data analytics, and ... analytics from a myriad of systems and software including Oracle, Databricks, AWS, and ServiceNow + Ability to align data with data analytic tools such as Power BI,… more
- TEKsystems (Baltimore, MD)
- We're seeking a Service Desk Analyst to provide global technical support in a fast-paced, remote help desk environment. You'll handle 30-40 customer interactions ... + VPN, Windows OS, and Microsoft Office Suite + Use ticketing systems like ServiceNow or Ivanti to log and track issues. + Support remote users, including those… more
- Marriott (Bethesda, MD)
- …Type** Management This is a temporary position. The Application Security Testing Analyst will support the assessment and improvement of Web, API, Mobile application ... findings, test results, and risk assessments in systems such as JIRA or ServiceNow + Help maintain dashboards and reporting for tracking vulnerability trends and… more
- Lincoln Financial (Annapolis, MD)
- …This includes Tier II incident and problem management executing within our ServiceNow incident, problem and change management system. + Responsible for reviewing, ... identifying, and escalating required issues and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand our process and incorporate into the data protection… more
- GovCIO (Washington, DC)
- …and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Delmock Technologies, Inc (Laurel, MD)
- …our dynamic team. If you are an Architect, Systems Engineer, Developer, Tester, or Business Analyst eager to make an impact, we want to hear from you! You'll be part ... content management, Oracle Utilities Suite Applications, Enterprise Business Systems, and ServiceNow for IT service operations will be highly valued. Why Join… more