- Olympus Corporation of the Americas (Charlotte, NC)
- …Manager and Senior FSE Trainer, the FSE will service and provide expert level technical support to assigned equipment. **Job Duties** + Establish and maintain a ... installations, upgrades, post-installation testing, troubleshooting, and all other aspects of technical support for all assigned products. + Escalate customer… more
- Motion Recruitment Partners (Charlotte, NC)
- Call Center Technical Support Representative CHARLOTTE, North Carolina **Hybrid** Contract $35.28/hr - $39.75/hr Outstanding long-term contract ... opportunity! A well-known Financial Services Company is looking for a Call Center Technical Support Representative in Charlotte, NC (five days onsite)… more
- TEKsystems (Charlotte, NC)
- …chats as well as calls. Skills Customer service, Operations Specialist, Call Center Representitive, Customer Support , Technical Support Top Skills ... Details Customer service,Operations Specialist, Call Center Representitive,Customer Support , Technical Support Additional Skills & Qualifications *… more
- TEKsystems (Charlotte, NC)
- …chats as well as calls. Skills Customer service, Operations Specialist, Call Center Representitive, Customer Support , Technical Support Pay and ... Description Our Service Center is currently seeking talented individuals to join...execute multiple processes/procedures and services, with collaboration from Floor Support when assistance is needed. Qualified individual must have… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …Shift (United States of America) **Please review the following job description:** Contact Center Software Engineer that will be responsible for CRC Contact Center ... applications (AWS Connect). Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business… more
- Wells Fargo (Charlotte, NC)
- …team. This team provides the foundational global network infrastructure (data center routers and switches) which includes building capacity and managing the ... Certification preferred - Datacenter + Strong understanding of QoS configurations to support enterprise standards + Strong experience in configuring Cisco and Arista… more
- USAA (Charlotte, NC)
- …learning (AI/ML) across USAA's enterprise, including key bank operations such as ** call center optimization, complaints program analytics, and digital servicing ... experience developing agent-based AI solutions tailored to banking operations such as call center automation, digital servicing, and complaints resolution. +… more
- BCA Financial Services, Inc. (Charlotte, NC)
- …medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center , call center representative, remote ... to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download...call center , customer service jobs, contact center , customer service, remote medical call … more
- Securitas Security Services USA, Inc. (Charlotte, NC)
- …systems and software applications. Observe and respond timely to urgent situations in a call center environment. Act as a liaison between client, field office, ... emergency situations while making decisions in a fast-paced environment + Previous call center experience is a plus **Education/Experience:** High School Diploma… more
- Truist (Charlotte, NC)
- …America) **Please review the following job description:** Resolves highly complex technical issues for Truist's Network applications. For this opportunity: Truist ... work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1… more
- Eaton Corporation (Charlotte, NC)
- …drawings, Operation and Maintenance Manuals, and As-built drawings + Provide warranty/quality technical support for customer issues: + Review issue, related ... and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay. + Analyze and… more
- Grant Thornton (Charlotte, NC)
- … accounting matters including adoption of new accounting standards, preparing technical accounting positions, and providing support around transaction audit ... ready for first time audits or providing audit readiness support + Provide on- call assistance + Ensuring...at recruiting and professional networking events + Building your technical and professional skills through formal training + Other… more
- Coinbase (Charlotte, NC)
- …applications that enable customers to chat, email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the ... customer experience through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience… more
- Deloitte (Charlotte, NC)
- …and similar) + 3+ years Experience with designing customer centric datasets (ie CRM, Call Center , Marketing, Offline, Point of Sale, etc.) + 3+ years of ... domain specific SME's (eg CRM, Martech, Adtech, Commerce) to support solution design. + Engaging in technical ...to support solution design. + Engaging in technical resource planning and level-of-effort estimation to support… more
- Truist (Charlotte, NC)
- …a business critical process and the associated critical data elements (CDEs) that support them. 2. Business Metadata Management: a. Onboard new CDEs that are ... corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards. b. Propose new CDEs and Data...on an established frequency basis - collaborate with Metadata Center of Excellence (COE). d. Discover and execute CDE… more
- First Horizon Bank (Charlotte, NC)
- …development, to support business initiatives and resolve inter-departmental issues. + **On- Call Support :** Participate in an on- call rotation to provide ... the design and implementation of new network solutions. + ** Technical Expertise:** + **F5 BIG-IP:** Design, configure, and manage...vendors such as Cisco (eg, CCNP Enterprise, CCNP Data Center ), F5 (eg, F5-CA), or HPE Aruba (eg, ACSA,… more
- UGI Corporation (Charlotte, NC)
- …while providing a guiding role to customer experience advocates within the Engagement Center . In addition to all foundational responsibilities (see the CXA I, II and ... III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the… more
- Wells Fargo (Charlotte, NC)
- …+ 2+ years of application and/or call routing development experience + Call center /contact center experience preferred + Experience navigating software ... means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in… more
- Compass Group, North America (Charlotte, NC)
- …issue resolution logs, and asset management. + Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and ... / year** **A family of companies and experiences** As the leading foodservice and support services company, Compass Group USA is known for our great people, great… more
- TD Bank (Charlotte, NC)
- …Mortgage Servicing (performing only), the Fair Credit Reporting Act (FCRA) Center of Excellence (COE), Auto Servicing and Originations, and Unsecured Personal ... compliance-related initiatives, manage regulatory exams, and collaborate cross-functionally to support business partners. Strong communication and reporting capabilities, along… more
