- Capco, a Wipro Company (Charlotte, NC)
- …within Energy & Utility target clients in domain areas such digital grid, customer service , renewable energy, grid modernization, and cyber security. + Strong ... **About the Job** The Regional Energy Lead & Client Partner role is a strategic...responsible for leveraging relationships, experience, and skills that are part of a vibrant and rapidly growing global energy… more
- Figure Lending (Charlotte, NC)
- …customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with ... Series D Announcement About the Role We are seeking a results-driven, customer -focused Team Manager to lead a team of up to 18 Customer Success Associates… more
- FleetLogix, Inc. (Charlotte, NC)
- …services. Our goal is to deliver the highest quality service , safety, and customer satisfaction. Join FleetLogix and be part of a team that values hard ... of experience in a supervisory or leadership role Strong communication, organizational, and customer service skills Experience in operations or the rental car… more
- BIC Corporation (Charlotte, NC)
- …hour) + Deliver weekly labor management analyses to optimize profitability and customer service + Drive operational excellence through continuous improvement and ... creating ingeniously simple and joyful products that are a part of every heart and home.As a member of...that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and… more
- NetFoundry (Charlotte, NC)
- …of sales opportunities through the Tech Validation stage of the sales cycle. Lead technical discovery sessions to fully understand customer requirements, use ... and the value of NetFoundry platform towards the customers use cases/pain points Lead RFx responses Align with key customer /partner and internal stakeholders on… more
- ALBEMARLE (Charlotte, NC)
- …performance metrics. + Quantify cost of risk, cost avoidance, and mitigation ROI as part of executive dashboards. + Lead executive reporting on spend, savings, ... responsible for strategic supplier relationship management, procurement risk mitigation, service optimization, and cost leadership in logistics procurement. The… more
- United Site Services (Charlotte, NC)
- …in-depth knowledge of the full range of solution offerings + Provide exceptional customer service throughout the sales cycle and post-sales + Stay informed ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more
- Principal Financial Group (Charlotte, NC)
- …Acceptance team. In this role, you'll collaborate closely with Sales and Service teams to assess and evaluate retirement plan proposals, ensuring competitive and ... revenue and client satisfaction. + Identify market trends and lead efforts to develop and implement improved processes through...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- BIC Corporation (Charlotte, NC)
- …cultures, geographies, and time zones. + Strong leadership skills and a willingness to lead by example. + Customer service , technical, and legal mindset. ... creating ingeniously simple and joyful products that are a part of every heart and home.As a member of...Planning and Procedures, PPE selection, among others + Conduct, lead , and document periodic in-house and cross site audits… more
- REI (Pineville, NC)
- …you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a ... day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and...and sales leads. + Engage in REI Sales & Service Training and promote REI goods and services. +… more
- United Site Services (Charlotte, NC)
- …+ Valid Driver License (CDL or non-commercial). + Excellent time management, customer service and communication skills. + Strong problem-solving and ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more
- Burlington (Gastonia, NC)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises and ... performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** +...life insurance, paid time off, growth opportunities, and more _(* part -time benefits may vary)_ + We are committed to… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- Burlington (Charlotte, NC)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- The Childrens Place (Charlotte, NC)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Charlotte, North Carolina **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Honeywell (Charlotte, NC)
- As an Operations Lead here at Honeywell you will be an integral part of our Services Organization. This role will be responsible for overseeing operations in the ... our in-house repair facility, and coordinating with repair vendors and outsourced service providers. The ideal candidate will ensure the efficiency and effectiveness… more
- IQVIA (Charlotte, NC)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …speaking) + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access ... **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The...life insurance, paid time off, growth opportunities, and more (* part -time benefits may vary) + We are committed to… more
- Coinbase (Charlotte, NC)
- …team is dedicated to eliminating customer pain points, empowering our global customer base via self- service and automation, and optimizing customer ... key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, manage… more
