- JPMorgan Chase (Charlotte, NC)
- The Quality Assurance (QA) Team is an integral part of the Controls environment and is responsible for conducting a continuous review against internal Know ... sustain improvements as they are made. As a KYC Quality Assurance Tester within the Quality...be responsible for conducting a continuous review of internal Know Your Customer (KYC) standards, procedures, and… more
- Coinbase (Charlotte, NC)
- …channels and in written narratives as necessary * Incorporate feedback from Quality Assurance Team * Maintain detailed documentation to demonstrate compliance ... function efficiently, comply with regulatory requirements, and consistently deliver high- quality resolutions. As a Senior Analyst, Compliance TMS Quality… more
- Butler America (Monroe, NC)
- …in the metrology lab, maintenance of inspection equipment, and support various other quality assurance and control processes. What You Will Do: * Perform ... Quality Inspection Technician Location: Monroe, NC Job ID:...to ensure results align with internal qualify standards and customer requirements. Aid the primary point of contact for… more
- Microsoft Corporation (Charlotte, NC)
- …modules (eg, mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...and what we enable our customers to achieve. We know that empowering our customers starts with empowering our… more
- Bank of America (Charlotte, NC)
- …Provide audit and regulatory responses within the specified periods. + Perform Quality Assurance activities to support access control compliance and control ... + Maintain QA documentation, audit documentation, and training materials. + Drive Quality Assurance Governance for End User Access Management & Application… more
- Coinbase (Charlotte, NC)
- …services * Advanced experience in project management, analytics or quality assurance . * Advanced degree in business, finance, customer experience and/or ... a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its...an individual who has a passion for making the customer experience seamless and fantastic. You have a strong… more
- Deloitte (Charlotte, NC)
- …threshold tuning, customer /account/transaction data modelling, management and quality assessment, model validation, and/or Know -Your- Customer ... documentation, scope of work, resource planning, design, implementation, and quality assurance . + Facilitate technical skill-building within the… more
- Coinbase (Charlotte, NC)
- …and other operational support partners (ie Workforce Management, Vendor Management, Analytics, Quality Assurance , etc.) you will create and scale operational ... a driving force behind our Anti-Money Laundering (AML) operations, managing centralized Quality Control (QC) programs that span multiple teams, with hundreds of… more
- Walmart (Indian Trail, NC)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs,… more
- Bank of America (Charlotte, NC)
- …Management + Customer and Client Focus + Process Performance Measurement + Quality Assurance + Risk Management + Adaptability + Fraud Management + Interpret ... Management + Reporting **Line of Business Job Description** Anti Money Laundering (AML) Know Your Customer /Client Due Diligence (KYC/CDD) is part of the Global… more
- First Horizon Bank (Charlotte, NC)
- …Functional Demo: Ability to demonstrate functional delivery to business proponents. + Quality Assurance : Ensure that all Salesforce implementations meet ... understanding between groups + Is collaborative and has strong customer experience mindset + Comfortable working in an agile...growth mindset + Must champion the importance of the quality and accuracy of data and information leveraged by… more
- Walmart (York, SC)
- …and conducting performance evaluations Develops and directs quality assurance inspections Troubleshoots and provides customer service by communicating ... with facility users to Assesses and resolves customer problems and complaints Ensures work environments are maintained according to Walmart policies and procedures… more
- Bank of America (Charlotte, NC)
- …work across the investigative team **Skills:** + Coaching + Fraud Management + Quality Assurance + Regulatory Compliance + Investigation Management + Policies, ... include providing coaching and inputs to investigators to improve case quality , ensure all cases are sufficiently investigated and findings are adequately… more
- DriveTime (Charlotte, NC)
- …Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand. + Achieve… more
- Walmart (York, SC)
- …and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to ... promoting a belonging mindset in the workplace Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on… more
- Grant Thornton (Charlotte, NC)
- …including performance reviews, task delegation, project scheduling, project financials, quality review, and client management. + Manage, develop, train, coach, ... Independent reviews + AML and OFAC risk assessments + Customer risk rating model development + Transaction model and...certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not… more
- Bank of America (Charlotte, NC)
- …management and mitigation planning readiness, change adoption, stakeholder management, and quality assurance + Analyzes current state processes, existing ... requirements + Cross functional with strong business analysis, problem solving, quality management and organization skills + Participate in and drive collaborative… more
- Bank of America (Charlotte, NC)
- …statuses, opportunity identification, and planning efforts + Oversees development, delivery and quality assurance for data science use cases delivered to the ... improve portfolio risk, profitability, performance forecasting, and operational performance for customer products and related divisions such as credit cards. Key… more
- American Express (Charlotte, NC)
- …causes. + Identifying areas of risk for intervention, including conducting independent quality assurance and process testing. + Leading independent control ... fraud losses while promoting business growth and delivering superior customer service. Credit & Fraud Risk is looking for...US Job Seekers - Click to view the " Know Your Rights " poster. If the link does… more
- Bank of America (Charlotte, NC)
- …Data Collection and Entry + Oral Communications + Written Communications + Quality Assurance + Recording/Organizing Information + Risk Management **Shift:** 1st ... experience or knowledge + Paralegal experience **Skills:** + Attention to Detail + Customer and Client Focus + Legal Structures and Legal Forms + Prioritization +… more