- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have you ... or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers...answering calls to the Health Center and determining what action must be taken to… more
- Humana (Boston, MA)
- …put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support ... the company's enterprise connectivity, unified communications, call center operations, and network resiliency. This role oversees large carrier agreements,… more
- Kelly Services (Braintree, MA)
- ** Call Center -** Kelly Services has partnered with a premier company that is located in Braintree, MA. ** Call Center ** - Take inbound calls from clients, ... files. Customer Service experience is required PC skills required. MS Office. Hours for this ** Call Center ** position are M-F 9am - 6pm Pay for this ** Call … more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
- Beth Israel Lahey Health (Westwood, MA)
- …and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers, screens and processes ... Strong typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. Specialty Pharmacy… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... + 2+ years professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask and leverage strong typing skills… more
- Amergis (Worcester, MA)
- …with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. Details of ... the position include: Position: Call Center Agent Location: Worcester, MA Facility Type: Major Hospital Start: ASAP Duration: 13 weeks to start, likelihood of… more
- Fallon Health (Worcester, MA)
- …High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this. * Bachelor's degree or ... N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills + A brief web-based typing test will be… more
- Kelly Services (Chelmsford, MA)
- …At least 1-2 years solid customer service background, preferably in a Call Center environment.** **- Computer database knowledge Professional telephone manner ... our application process can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- Beth Israel Lahey Health (Westwood, MA)
- …to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to ... law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as… more
- Aspen Dental (Boston, MA)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Securitas Security Services USA, Inc. (Waltham, MA)
- …Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Tufts Medicine (Boston, MA)
- …phones, triages calls, responds to patient requests, takes messages in office or call center setting. 4. Greets and checks-in patients; verifies patient ... **Clinical Administrative Coordinator - New England Eye Center - Wellesley** **Job Profile** **Summary** This role focuses on providing administrative and business… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Fresenius Medical Center (Waltham, MA)
- …4 years' related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... the essential functions. + Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work overtime as required. +… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable. + Assists ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...or disability, please send an e-mail to ###@NeighborHealth.com or call ### to let us know the nature of… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more