- iCIMS (Boston, MA)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Curia (Hopkinton, MA)
- …edge technical delivery + Foster and environment in which commitment to quality and customer service is a top priority + Seek to understand the main business ... Program Manager IV is responsible for managing the successful technical transfer of client projects and products to Curia....practices and institutes internal standards to ensure that Curia's customer service is, and remains, unparalleled in… more
- Ralliant (Boxborough, MA)
- …to position Dover Motion early in the product development cycle. + Translate technical capabilities into customer value propositions. + Work with Product ... leadership of a Sales Administrator based in Boxborough, MA who will support quoting, forecasting, and order management-enabling you to focus on account strategy,… more
- Ralliant (Boxborough, MA)
- …we cannot wait to hear from you! We are seeking a ** Technical Project Manager,** responsible for providing action-oriented leadership to drive the delivery ... and when the situation allows, you may travel to customer sites to gain a better understanding and drive...+ 5+ years' industrial manufacturing experience, resulting in: + Technical experience and understanding + Design and development, and… more
- ICL (Boston, MA)
- …Develop a sales growth plan for market expansion within the territory + Provide technical support to customers on the use of granular, liquid, water-soluble, and ... Technical Sales Manager - Mid-Atlantic and Northeast Date:...company matching contribution. 100% vested after one year of service + Crisis assistance available to support … more
- Olympus Corporation of the Americas (Westborough, MA)
- …deliverables and efforts are connected and meet internal and external customer requirements and follow OSTA's (Olympus Surgical Technologies of America) Product ... input to functional leaders on team member performance and functional management support . + Cultivate a team culture of continuous improvement and teamwork that… more
- Cleo (Boston, MA)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... activities, as well as growing and developing the organization's perception with the customer through exceptional customer service . Candidates must be… more
- Teradyne (North Reading, MA)
- …markets + Identify, win and negotiate business with key customers. Ensure that customer commitments and support are delivered to Teradyne standards of quality ... drives innovation and delivers better business results.? Opportunity Overview Technical Product Manager Teradyne's Integrated System Test systems utilize...and customer satisfaction. + Establish and maintain a collaborative working… more
- Ralliant (Boston, MA)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Teradyne (North Reading, MA)
- …status, updates, and issues to stakeholders, senior management, and customers + Provide technical guidance and support to team members and clients + Manage ... business results. Opportunity Overview We are seeking an experienced and dynamic Technical Project Manager with a strong background in optical system design to… more
- BXP (Boston, MA)
- …on and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits ... a basic working knowledge of switches and routers. + Proven ability to provide support for troubleshooting and resolving technical issues. + Excellent verbal and… more
- BXP (Waltham, MA)
- …skills. + Excellent technical and proven problem-solving skills. + Proven customer service skills. + Excellent leadership skills. + Ability to work ... development, and acquisition projects in the regional portfolio. Provide the technical and operational oversight, expertise and training required for a best-in-class… more
- Ralliant (Boxborough, MA)
- …the global owner of product vision, ensuring alignment across regional markets, customer needs, and internal capabilities. The Global Product Manager will drive ... market research, customer VOC, and cross-functional collaboration to deliver innovative solutions...+ Develop and maintain Product Requirements Documents (PRDs) to support broad market adoption. + Create and manage a… more
- HP Inc. (Boston, MA)
- …system/products, all in accordance with standard protocols. * Responds to common service , product, technical , and customer -relations inquiries, addressing ... * Linux * Microsoft Azure * Project Management * SAP Applications * Technical Support **Cross-Org Skills** * Effective Communication * Results Orientation *… more
- Red River (Boston, MA)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Teradyne (North Reading, MA)
- …offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The Semiconductor Test Product Support Engineer role is a ... and delivers better business results. Opportunity Overview The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically… more
- Kaeser Compressors, Inc. (Boston, MA)
- …with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system ... solutions. We specialize in evaluating each customer 's application and providing the most energy efficient and...surrounding areas. We supply internet generated leads, a large technical staff for support , as well as… more
- Red River (Lexington, MA)
- …of service delivery professionals + Conduct performance evaluations and support career development + Identify training needs and promote ITIL certification ... + Master's degree preferred **Experience** + 10+ years in technical environments with a focus on service ...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Everon (Boston, MA)
- …to existing as well as new clients. **_Duties & Responsibilities_** + Using technical , organizational, and customer knowledge to influence customers and assist ... and the promotion of customer confidence in Everon. + Must have a technical aptitude and an understanding of drawings and codes. + Must be self-motivated and… more
