- allego (Waltham, MA)
- Overview: You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from ... a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services + Ensure Customer Support staffing… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- NTT America, Inc. (Boston, MA)
- …results + Trusted advisor to the project team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design and evaluate… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Amazon (Westborough, MA)
- …Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation...to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will… more
- Aaron's Inc (Dorchester, MA)
- ** Customer Accounts Manager ** **Hiring Range Minimum...to the General Manager + Build authentic customer relationships to support customers in their ... achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help our… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... all customers, distributors and international affiliates; The role will support all aspects of technical, and non-technical customer... warranties and contracts; depending on the size and customer base customer service manager … more
- Acosta Group (Boston, MA)
- **Senior Customer Manager - KEN'S** **General Information** **Company:** ACO-US **Location:** BOSTON, Massachusetts, 02108 **Ref #:** 101335 **Function:** Field ... Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with SR reporting to division leadership.… more
- Quadient (Boston, MA)
- …business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play a key ... for improvement. + Collaborate with internal teams (Sales, PSO, Support ) to drive resolution of customer issues....to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support… more
- Keurig Dr Pepper (Burlington, MA)
- **Job Overview:** The Associate Commercialization Manager ( Customer Marketing) under the direction of the Senior Manager , Coffee Commercialization, is ... accounts and help them to deliver on coffee systems customer strategy + Support content development for internal and external communications, including … more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...Effectively collaborate & communicate with internal teams (Sales, Product, Support , etc.) to ensure customer requirements are… more
- Amazon (Boston, MA)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of...closely with cross-functional teams including Account Management, Product, and Support to ensure your clients are not just satisfied,… more
- Logitech (Boston, MA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... revenue potential of our Customer Data Platform (CDP). With multi-million-dollar growth revenue goals...Collaboration & Cross-Functional Impact: + Be a strong project manager to partner closely with CRM and content marketing… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Confluent (Boston, MA)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... over thousands of engagements to work backwards from the customer strategic objectives, help design the customer ...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Philips (Cambridge, MA)
- As a Customer Success Manager - Government, you will drive the alignment of government customer success strategies with business objectives to fuel growth, ... long-term business goals. Communicate strategic insights to executive leadership to support informed decision-making and align customer success with broader… more