- Epsilon, Inc (Alexandria, VA)
- **Executive Support Technician III** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our… more
- NuAxis Innovations (Washington, DC)
- …personnel (ie, Mobile Device Administrator, Telecommunications Engineer, MAC Support Technician , Cloud Architect/Engineer, etc.). + Manage team members, assign ... public-sector, or critical infrastructure environment. + Understanding of major incident frameworks (eg ITIL Incident , Major ...Understanding of major incident frameworks (eg ITIL Incident , Major Incident , War Room). + Experience… more
- Zscaler (Mclean, VA)
- …US Government's classified environments, including deployments, on-call duties, and incident management. This includes participation in regular deployment sync ... with High/Moderate FedRAMP authorization levels and monthly + Information Assurance Technician Level 2 certification and Top Secret security clearance \#LI-Onsite… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused ** Incident Technician ** to join our team in **Herndon, VA** . In this front-line role, you ... providing technical support in a help desk, service desk, or incident management role. + CUSTOMER-specific Component Mission Administrator (CMA) or Directorate… more
- Leidos (Washington, DC)
- **Description** The Digital Modernization Sector has an opening for an Incident /Problem/Queue Manager to work in Washington, DC. **Specific duties include:** **Queue ... routing and escalation, kickbacks, and closure + Intake and triage of Incident and Request tickets received through ServiceNow + Assign tickets to appropriate… more
- CoreSite (Reston, VA)
- …while nurturing your professional growth and success. Operations Support Center Technician 's Role: As a member of CoreSite's Operations Support Center (OSC) ... team, the OSC Technician will be responsible for ticket and request management,...impacting events. + Manage facilitation of a high severity incident bridge + Determine appropriate resources to engage and… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Technician with GDIT. A career in enterprise IT means connecting and ... improving how agencies operate. At GDIT, people are our differentiator. As a Systems Technician you will help ensure today is safe and tomorrow is smarter. Our work… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In ... clearly indicating the resolution of the issues in the incident tracking system. + Performs triage on incoming customer...system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in… more
- Leidos (Springfield, VA)
- …) division at Leidos is seeking a Senior Security & Life Safety Technician who is responsible for supporting the planning, monitoring, and maintenance of life ... detection, hazard monitoring, emergency egress, and fire suppression systems. The technician plays a key role in supporting outage response, system documentation,… more
- Microsoft Corporation (Dulles, VA)
- As a **Critical Environment Technician (CET)** in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that ... powers our cloud services. As a CO+I Critical Environment Technician , you will perform a key role in delivering...Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact… more
- TEKsystems (Washington, DC)
- …and will utilize appropriate monitoring tools and follow standard incident management processes. Responsibilities: -Perform day-to-day activities to monitor systems ... tickets with external vendors (eg, AT&T). -Generate and manage incident -related communications, including notifications and follow-ups with modal POCs regarding… more
- Chenega Corporation (Washington, DC)
- …business. TheDesktop Technician III shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the ... Desktop Technician III Washington, DC . Information Technology Join...of the fastest-growing Alaskan Native Owned Small Businesses! Desktop Technician III Duty Locations Aberdeen, SD Albuquerque, NM Crownpoint,… more
- CoreSite (Reston, VA)
- …of digital infrastructure while nurturing your professional growth and success. Data Center Technician III Role: The Data Center Technician III assists in the ... integrity, security, and regulatory compliance of the data center. The technician is to have a strong knowledge of telecommunications, mechanical, electrical,… more
- CoreSite (Reston, VA)
- …personnel transitioning out of the military to civilian workforce. SkillBridge Data Center Technician Role: The SkillBridge Data Center Technician assists in the ... integrity, security, and regulatory compliance of the data center. The technician will gain working knowledge of data center operations including telecommunications,… more
- General Dynamics Information Technology (Chantilly, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Asset Management, Incident Management,Systems Documentation **Experience:** 1 + years of related ... This position will require up to 90% travel, worldwide. **Hardware Technician ** Responsible for providing installation, maintenance and troubleshooting support of… more
- CoreSite (Washington, DC)
- …of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an ... and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to...+ Provide day-to-day exceptional customer service and support. + Incident escalation and report writing + Monitor the building… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and...to ensure issues are resolved. + Collects and evaluates incident reporting practices and operations. + Manages IT incidents… more
- M. C. Dean (Fort Belvoir, VA)
- …lives, and changing the world for the better. We are seeking an **Electronics Technician 3** to join our **Security and Electronic Systems (SES)** business Unit. As ... daily ORM meetings, ensures team compliance with safety requirements, and completes accident/ incident reporting. + Participates in PITCO plan creation and build out,… more
- Leidos (Springfield, VA)
- …impact? The Multi-Domain Solutions (MDS) division is seeking a **Senior Operations Technician ** who is responsible for assisting with the operation, maintenance, and ... HVAC systems, generators, power distribution units, and building automation systems. The technician plays a critical role in ensuring the safe, efficient, and… more
- M. C. Dean (District Of Columbia, DC)
- …electrical, engineering, and cybersecurity industries. We are seeking an **Electronics Technician 3** to join our **Security and Electronic Systems (SES)** business ... daily ORM meetings, ensures team compliance with safety requirements, and completes accident/ incident reporting. + Participates in PITCO plan creation and build out,… more
