- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility ... Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Washington, DC. You will be working as part of a team to ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician ** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician ** provides...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate...supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... courtesy, timeliness, and professionalism while interfacing with users and senior staff members in person, on the phone and/or...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/ senior level position, to include ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time...+ Familiarity with using ServiceNow + Experience supporting organization senior staff (eg VIPs) - ** ** **What You… more
- Serco (Washington, DC)
- …sustainment support. + Collect information and provide recommendations to senior decision-makers through well-written documents. + Communicate with various Program ... time. **Additional desired experience and skills:** + Active-Duty experience (former Missile Technician ) in submarine service (SSBN) is a plus. + Recent experience… more