- NTT America, Inc. (Nashville, TN)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee ... not limited to the following: + Works with the call center manager to determine call...databases and manual queries related to individuals encountered by client or other persons in immigration proceedings received when… more
- NTT America, Inc. (Nashville, TN)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Manager to join our team in Nashville, Tennessee ... the following: + Works with the PM to determine call center operational strategies by conducting needs...the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.… more
- NTT America, Inc. (Nashville, TN)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Operator to join our team in Nashville, Tennessee ... analyses functions as directed by the SOP and call center leadership. + Stands ready to...in a timely manner from 287(g) LEA partners, other client partners as identified, and other stakeholders. + Quickly… more
- NTT America, Inc. (Nashville, TN)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Agent to join our team in Nashville, Tennessee ... operational research to identify and recommend optimal or near-optimal solutions to complex challenges. The vendor will identify, understand,...from the various programs that have cross-points with the Call Center . + All aspects of using… more
- City National Bank (Nashville, TN)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- DXC Technology (Nashville, TN)
- …reducing expense and complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from ... and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager** + Oversees the day-to-day operations of the customer… more
- Oracle (Nashville, TN)
- …sound decisions in time-sensitive situations, including participation in escalation or on- call rotations. Disclaimer: **Certain US customer or client -facing ... to design, build, and operate a world-class Network Operations Center (NOC) supporting our expanding data center ...+ Develop and manage shift schedules, including 24x7 coverage, on- call rotations, and vendor or contractor resource alignment. +… more
- Oracle (Nashville, TN)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Oracle (Nashville, TN)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Nashville, TN)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Nashville, TN)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Nashville, TN)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- CGI Technologies and Solutions, Inc. (Nashville, TN)
- …SuiteCommerce Advanced "SCA" solutions for a global organization. This is a client facing collaborative role to help lead and implement NetSuite solutions , ... cross functional technical teams on delivering B2C and B2B solutions . You'll be able to provide a strategic vision...for our clients. This position is located at the client site in Alexandria, VA; however, a hybrid working… more
- Concentrix (Nashville, TN)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Fifth Third Bank, NA (Nashville, TN)
- …such collaboration, develop revenue growth by identifying needs and providing needs based solutions and services to the client . Services would include loans, ... in achieving their financial goals by providing smart financial solutions for personal and business needs. Serve as a...Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline… more
- RxBenefits (Nashville, TN)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Oracle (Nashville, TN)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Optiv (Nashville, TN)
- …will be responsible for creation of procedures, implementation of processes and solutions across internal and client environments. Experience with SIEM/SOAR and ... degree or equivalent training with experience working in a Security Operations Center , Managed Security, or client network environment. + Understanding of… more
- Public Consulting Group (Nashville, TN)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- HCA Healthcare (Nashville, TN)
- …on automating enterprise software delivery using PowerShell and System Center Configuration Manager (SCCM), ensuring consistent application deployment, compliance, ... for the department within the realm of automating software delivery solutions for enterprise applications. Responsibilities: Enterprise Software Delivery * Develop,… more